Rairdon’s Volkswagen of Everett

Efficient, knowledgeable and friendly. I have always used Pignataro VW in Everett and always have found their staff to be efficient, knowledgeable and friendly. The work carried out has al I have always used Pignataro VW in Everett and always have found their staff to be efficient, knowledgeable and friendly. The work carried out has always been first rate. More

Pignataro rules I really like Pignataro VW. They are both professional and nice folks, which is hard for any company. I like both their service staff and the sale I really like Pignataro VW. They are both professional and nice folks, which is hard for any company. I like both their service staff and the sales .folks, and I have never admitted liking a car salesman before. Pignataro have gone out of their way to be helpful to me. I recommend them to anyone! More

Dealership service department success. Nothing is ever perfect especially with dealerships. But overall Pignataro VW has done very well. The price is a little high but with my Costco member Nothing is ever perfect especially with dealerships. But overall Pignataro VW has done very well. The price is a little high but with my Costco membership I get an additional savings. The service department staff seems to do the right thing and gets the job done right. More

Wnet above and beyond normal customer serice After quoting a price for replacing an O2 sensor in a 2012 VW CC Jeremy went to work to try and see if the sensor was covered by a warranty, originall After quoting a price for replacing an O2 sensor in a 2012 VW CC Jeremy went to work to try and see if the sensor was covered by a warranty, originally thought and informed it wasn't but he spent some time and effort and with my vehicle being a California emission vehicle it has a coverage of 15-100000 and includes the sensor. Thank you for going the extra mile Bryan More

On Wednesday, I test drove a Honda Accord. The salesperson, Anthony, was very nice. Upon returning to the dealership, I was offerd the vehicle to test drive for the day. Then the manager came out salesperson, Anthony, was very nice. Upon returning to the dealership, I was offerd the vehicle to test drive for the day. Then the manager came out and asked for a $500 deposit to test drive the car to work and back. Reluctantly, I gave him two debit account cards (in otherwords, paid cash) from which he immediately WITHDREW $500. I returned the vehicle late afternoon on that same Wednesday and the manager took my two debit cards, saying he was going to credit them the $250 each while I went to look at cars with the salesman. When I returned, he handed me my cards and I thanked him and left, planning to return tomorrow to look at other vehicles. It's after the close of banking business on FRIDAY afternoon and I still have not received the money back in either account. When I called and asked Anthony to inquire about it, he said it takes a few days and it might not even be until Monday. Livid, I called the dealership and was told by Mike, in finance, that I should call my two banks and ask them why the money wasn't deposited. Needless to say, I will NOT be returning to Pignataro Volkswagon for ANY vehicle, ever, and I would strongly advise against anyone else's doing so. More

I walked into Pignataro VW dealership just to look at the new Passat. My salesman was Jeff. He was friendly and very knowledgeable. He let me take a car for a test drive and answered all my questions about t new Passat. My salesman was Jeff. He was friendly and very knowledgeable. He let me take a car for a test drive and answered all my questions about the car and it's bells and whistles. He made me a very good offer for the car and I bought the car. I love a dealer who is no pressure! I took the car back a few days later to have an accessory put on and everyone was so nice and friendly. They went above and beyond my expectations. I would send any one of my friends who is looking for a Volkswagen (or any car for that matter) to see the wonderful staff at Pignataro. They were so great that we are going to get our daughters car there too. More

SINGLE FEMALES STAY AWAY THEY TRULY DO TAKE ADVANTAGE OF YOU!! LIKE STATED BELOW THE CAR LEAVES WITH MORE PROBLEMS THAN IT CAME IN WITH AND THEY MAKE UP BOGUS BILLS!!!! WHEN I QUESTIONED THE CHARGES I EXPER YOU!! LIKE STATED BELOW THE CAR LEAVES WITH MORE PROBLEMS THAN IT CAME IN WITH AND THEY MAKE UP BOGUS BILLS!!!! WHEN I QUESTIONED THE CHARGES I EXPERIENCED NOTHING BUT DISRESPECT AND WAS FORCED TO PAY THE BILL BECAUSE I WAS SO EMBARRASSED AND UPSET THAT I WAS ALMOST CRYING. WHEN I RAN OUT OF THE BUILDING AND WAS TRYING TO REGAIN COMPOSURE SO THAT I COULD DRIVE AWAY I WITNESSED A FLOCK OF SALES MEN STARING OUT THE WINDOW LAUGHING AT ME. THIS WAS TRULY ONE OF THE WORST EXPERIENCES OF MY ENTIRE LIFETIME. More

horrible service dept, wayyyy overpriced, plus they take long time to figure anything out. i have more problems once they are done working on it then before i took it in. plus they sent me bogus bills. cant long time to figure anything out. i have more problems once they are done working on it then before i took it in. plus they sent me bogus bills. cant wait to get rid of my vw. stay away from this place More

I purchased my 2005 2.5L Jetta just under 3 years ago. I have had nothing but problems. 11 times within the first 6 months of purchase (all ranging from minor to major including all the cylinders needing r have had nothing but problems. 11 times within the first 6 months of purchase (all ranging from minor to major including all the cylinders needing replaced). Again at 55K miles (Serpentine Belt) and then again at 90K miles (Electrical) and now at 104k miles (Needs new Transmission and more!). The words from my mechanic (really shows how honest he is cause every mechanic is looking to make a buck or two off of repairs) "I don't recommend repairing it, there are more problems then just the transmission and it is only going to fail again, shortly). This is what my diagnosis stated "The current mileage is low for the kind of failure diagnosed. As noted there is extensive work of an expensive nature that needs to be done, and it is highly probable that this failure in process began well before customer purchased the vehicle and may have been masked or at least attenuated to the degree that it would not be obvious to the consumer. The malfunctions in the transmission are intermittent and may have been easily missed by the average driver. Because the transmission system is sealed, the burnt contaminated condition of the transmission fluid would not be available to even a average mechanic, and the check engine light may have been off if any active codes were erased before vehicle was sold. In conclusion it is difficult to accept that the seller of this vehicle was unaware of the transmission problems when the car was sold." Just the idea that they knowingly sold me the car with a BAD TRANSMISSION only shows they are the cheap "make a buck" salesmen with no integrity. Not to mention when I brought the vehicle to their repair shop on the 90k repair, I spent over $1000 just on diagnosis, 1+ weeks in the shop with no rental, and they still couldn't find the problem. I pulled the car out and brought it to another mechanic which cost me half as much and had it repaired in 2 days! So what should have cost me $400-$500 cost me $1495.00...... I am currently in the process of talking with someone between, Pignataro VW, VW Credit and VW of America and they are all sending me in circles back to one another. Sick to my stomach, I really am........ More

We brought our beloved '05 Jetta in for an oil change and ended up leaving with a brand new 2012 Jetta that we love. Eric in Service was our first contact and he was awesome. He answered ALL of my questions ended up leaving with a brand new 2012 Jetta that we love. Eric in Service was our first contact and he was awesome. He answered ALL of my questions over the phone and built up the rapport I required to make the next step to bring our car in for the first time. Raj was FANTASTIC and set us at ease. He took care of us every step of the way and we feel GREAT about our whole experience. We ate lunch with the employees and everyone was friendly and made us feel welcome...even when we were eating their food. WE WILL DEFINITELY SEND OUR FAMILY TO PIGNATARO, RAJ, Lonnie and Eric! More