This dealership should be boycotted! Went into Rairdon's VW dealership Sunday Sept 7 test driving the Atlas SE that was offered for $31,495 after 2 discounts. Sat down to purchase car, and suddenly one of the discounts is conveniently missing ($3500 Customer Bonus) and my trade-in value of my 21 Tiguan R-line in mint condition of $24,000 (established by KBB.com) is reduced to $12,000. The entire proposal is padded with Thousands of Dollars of service contracts, "appearance" nonsense and other fees, but the 50% reduction of my trade-in value was the absolute insult. These people hope you don't know your car value and try to cheat you! I EVEN WARNED THE SALESMANAGER DURING THE TEST DRIVE NOT PULL NONSENSE WITH THE TRADE-IN VALUE! WENT RIGHT OVER HIS HEAD! Then the sales manager circumvents this unethical behavior by texting: "I am sorry you feel our 10,000 off on the brand new Atlas and the Trade in Value wasn't what you had hoped for overall to have been OTD (Out The Door) at at 29K on a $41,930 vehicle", followed by "No problem sir, while we try our best, not everyone will see the value we are giving customers towards new purchase". Where is the value when the dealer is trying to deceive you by $12,000 with your trade in??? if you can't sell the car at $31,498, DON"T ADVERTISE IT TO DRAG PEOPLE INTO THE DOOR! I called a previous VW salesperson having worked there, and was told, literally all salespeople including the General Manager!! quit after Reardon bought the dealership from Pignataro due to unethical behavior towards customers and demands on employees. Let that sink in for a moment. Note to Reardon: Don't bother to respond. Your shallow lines are nothing but sales talk. Find additional reviews on Yelp and Google. You are the prime examples why dealerships have such a bad reputation. Shame on the entire Rairdon organization for encouraging and promoting such behavior. I have also called VW Consumer Affairs and opened a ticket!

Casey and Curtis were knowledgeable and very helpful. We enjoyed working with them. Great service, nice people

I appreciated the customer service and the services advisor there. They are on my go to dealership.

Good customer service provided. Great communication via call and text. Acknowledged wait time. Service done in estimated time.

Great service today. Got right in no wait. Job completed correctly and in no time!

Wonderful customer service from beginning to end! Everyone was professional and helpful. Ill be back!