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Rainbow Northshore Buick GMC - Service Center

Covington, LA

4.2
388 Reviews

388 Reviews of Rainbow Northshore Buick GMC - Service Center

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May 16, 2023

Scheduled my appointment for 3:30 and they pulled my truck on the rack at 5:00. I could’ve easily stayed at work and made money. Next time I’ll just do it at home like I used to. More

by COREYWELCH835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A blonde haired female in service area.
May 16, 2023

Convenient. Very slow. Took 2 1/2 hours to change my oil. Next time, i will drop off and pick up later during the day. More

by WJMELLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023

Was pleased with the quick response and the willingness to work together to solve the problem— More

by DTIGERFITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Drolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassidy Steinhauer
May 09, 2023

Everyone was very friendly and professional,but it seems to take much longer for the same service each time More

by REM4539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't get anyone's name, so I am not able to rate them
May 02, 2023

Great experience. Kelley did a great job of communicating and was very easy to work with. I would highly recommend. More

by BRIAN.JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
April 02, 2023

Justin did a fabulous job helping me through out the prosses. He was very helpful showing me all the new features. Thanks More

by RHORVATH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

Good Experience with no issues. Joel is great to work with. I highly recommend Rainbow Norhtshore Buick More

by MARKDDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

I have already written a review of the experience, but I will restate that it was not good. This was the second such occasion where the return of my vehicle was delayed for parts and labor. I have also noti More

by RFLABROSSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Was able to get recall part and fix us up before our trip we had already scheduled More

by CHERIE.SHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Always courteous, friendly, helpful and will explain what need to be done with your vehicle. More

by JMPDTSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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