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Rainbow Northshore Buick GMC - Service Center

Covington, LA

4.2
388 Reviews

388 Reviews of Rainbow Northshore Buick GMC - Service Center

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March 02, 2021

I had a coupon for front and rear brakes and one of the advisors said I only needed to have my rotors turned. When I got the invoice, I was charged about $100 more than I should have been because they res More

by NURSEJ70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Stierwald
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
February 26, 2021

I received excellent and quick service from Rainbow GMC. Everyone at Rainbow GMC was friendly, helpful, and professional. My favorite place to bring my Yukon! More

by HEIDIPEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rhoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
February 15, 2021

The service department is one of the top reasons why I purchased a second enclave. The group at Rainbow Buick are the best! I have recommended many friends to this dealership! More

by ARDIED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzie , Robert Mena
February 06, 2021

OUT STANDING BEST SERVICE ON THE NORTH SHORE THEY TREAT YOU LIKE FAMILY FRED WILL GO OUT OF HIS WAY TO TAKE CARE OF AND PROBLEMS More

by MCMAHONJRP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

My name is NOT Tammy, they couldn't find my car. Finally, it was found under the name Tammy. When they located my service ticket, it had someone else's name, their phone number, but had my email address. More

by SNTY72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
February 02, 2021

Fast great service. Well informed on any work that was to be done and as it was being done. No surprises service was as described and completed. More

by GARYA52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

I love our dealership. They’re always helpful and attentive. We’ve gone there now for 5 years and haven’t had any problems. Much appreciated!!! More

by MICHELEPLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mena
January 29, 2021

Fred did a great job of getting me in and out and we finally got a regular occurring issue with the steering column fixed. The shuttle service is extremely helpful as well More

by GHS1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Excellent service as always! The wait time was longer than normal due to many out ill, but they kept me informed and were very courteous. More

by BRUCE.DILLON01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2021

Nice clean waiting room. Computer not operating correctly. No inspection report available. Service person promised to email me copy. No report was sent to me. . More

by GESPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
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