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Rainbow Northshore Buick GMC - Service Center

Covington, LA

4.2
388 Reviews

388 Reviews of Rainbow Northshore Buick GMC - Service Center

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May 13, 2021

Very professional . A great place of business . Very kind and patient . Help fix the job and get the job done . Reasonable price for what I wanted . More

by AANKRUM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
May 07, 2021

Very pleased with the service. Joel, Fred and Wade were very helpful and friendly. Got the parts ordered and mechanic had everything installed and vehicle was ready when I got there More

by ROBNREBMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade
May 04, 2021

Northshore Buick GMC has the best customer service and service department available on the Northshore hands down. I have my truck serviced there because I know they have my best interest in mind. Thank More

by DALOCKDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
April 30, 2021

Great people, great service and great sales department. I'm glad I brought my business to Rainbow Northshore Buick GMC. My next vehicle will also come from them. More

by TODDBISSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Naquin, Robert Mena
April 27, 2021

Best service center ever! They took great care of my vehicle and stayed in constant communication. I wouldn’t go anywhere else. I look forward to going back. More

by RAMSJRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Service depart gets a poor rating, Communication with the client was lacking. Service manager seemed very rude and didn’t want to help out client when i was told to bring in and they would look at it. Sunroo More

by F1X1T91654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service manager
April 21, 2021

It’s always a pleasure doing business with you guys! Fred is always my go to service advisor. Never have any complaints with the technicians work. More

by TONI_ULUDUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

This is the second time for oil changes during pandemic and mask mandate was ignored by all staff. Other issues, not enough words left to More

by RRT985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know names
April 10, 2021

Great. Words cannot describe the service we received. Andy in the Body Shop was nice to deal with and certainly understanding of the situation we were under. More

by LEBRETON2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy in Body Shop
March 31, 2021

I am a repeat customer because of the customer service I receive each visit. Very friendly staff. Very efficient. I went in for a routine oil change and my wait time was minimal without compromising the qu More

by MWILSON8842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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