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Rainbow Northshore Buick GMC - Service Center

Covington, LA

4.2
388 Reviews

388 Reviews of Rainbow Northshore Buick GMC - Service Center

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September 09, 2024

We like the professional and knowledgeable staff. We have always had good service from this dealership. More

by MNBOURG
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Worst service department & service manager I have ever dealt with. After 6 trips the service department was unable to resolve my issue. I was forced to take my vehicle elsewhere to get my issue resolved. More

by KGB1413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Did absolutely NOTHING to rectify the problem! I explained the situation and was told nothing was wrong and as soon as I got back in my car and left it was still doing the same! As if Trying to wa More

by TRINIAL20
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Joel Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
August 26, 2024

Forcing me to give a minimum word on a review that can be completed with just the stars is annoying and makes me not want to do the review. More

by MODERNEDGEPAINTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Joel runs a great service department. Several time he has taken me right in for my service needs. I have 3 Chevrolet's but I bring them to GMC because of Joel. Great guy More

by KEVIN@TROPICCARWASH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

Advisor ensured all service details were covered. ...waited, and was in.and out in just an hour....better than oil change stores and included a tire rotation...great experience, as always 👍 More

by LSU_FAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather (I think)....great female service advisor
June 12, 2024

Great service. However the service prices are going up like everything else. I want to stay with rainbow but if prices keep going up I will have to check other ser More

by terrydufresne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Expressed a battery cable issue and coolant leak. Both were dismissed with little diagnosis of any at all. Still having the same issue. GMC said if it continued to happen they would wave some fee’s t More

by SEANORTIZZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Stierwald
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Service was quick and efficient. Ms. Sena was pleasant, as usual, and way very informative. More

by PAMELAE350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sena Spinks
May 13, 2024

Professional, courteous, listen to your request, nice atmosphere and clean. Delivered when promised. Staff works well together. More

by TZTOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Stierwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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