Rainbow Northshore Buick GMC - Service Center

Really appreciated the quickness of repairs. Scheduling service was a different story. Wait time was a few weeks service was a different story. Wait time was a few weeks More

Service was great, fast and courteous. Mr. Herman was a gentleman! Thank you, Thank you gentleman! Thank you, Thank you More

They fit me in quickly based off of my schedule, not theirs. Always easy to deal with, kind and professional. theirs. Always easy to deal with, kind and professional. More

Rainbow GMC is the best dealership on the Northshore. Their sales and service department’s are Second to none! Their sales and service department’s are Second to none! More

I was totally ignored once the car was taken for routine service. After an hour I had to ask when the car would be ready. Then it took 15 minutes to prepare the invoice. service. After an hour I had to ask when the car would be ready. Then it took 15 minutes to prepare the invoice. More

I would highly recommend buying your GMC vehicle literally anywhere else. The lifters on my 2021 Yukon Denali failed after less than 11,000 miles. The dealership told us that they would only replace literally anywhere else. The lifters on my 2021 Yukon Denali failed after less than 11,000 miles. The dealership told us that they would only replace the bad lifters in one half of the engine and told us their hands were tied and we’d have to go through GMC’s corporate office to open a case. Well we did that, and then corporate approved the full replacement but Rainbow refused to do it. So pretty much their hands weren’t tied, they just wanted to do the wrong thing and blame it on the company. Probably because they told us they had 6 other vehicles in the shop with the same issue and didn’t want to hold those up. We spent an entire week doing exactly what they said we need to do to get the problem resolved correctly, got recommendation we were told we needed from corporate, only for them to tell us that the $80k vehicle we bought from them will still be at risk of leaving my family stranded when the other set fails because they weren’t going to take steps to prevent it. Moral of the story, I highly recommend Crown and Legacy GMC if you’re in the market for a brand new GMC with know engine problems. More

I appreciate everything that the people on duty that day did for me the accuracy in the time of service completion did for me the accuracy in the time of service completion More

I always get the best attention. I thought that I had blown a fuse after Hurricane Ida and service replaced it at no charge when I brought the Sierra in for an oil change. Thanks to everyone! blown a fuse after Hurricane Ida and service replaced it at no charge when I brought the Sierra in for an oil change. Thanks to everyone! More

Best experience ever. The service manager goes above and beyond to try to make his customers happy. I appreciate everything he does for me. Thanks. beyond to try to make his customers happy. I appreciate everything he does for me. Thanks. More

Fred always takes care of his customers. Got me in and out in a timely manner.Very easy to work with. Very professional service representative out in a timely manner.Very easy to work with. Very professional service representative More