Rainbow Northshore Buick GMC

Rear tail lights and battery I made an appointment for 9 am on Tuesday July 16, 2019 and checked in by 9:15. I left my car there to have the rear tail lights checked, the tire pre I made an appointment for 9 am on Tuesday July 16, 2019 and checked in by 9:15. I left my car there to have the rear tail lights checked, the tire pressured indicator checked, and the battery checked. I also requested an oil change and tire rotation. My car was not ready by 5 pm. If fact when I called at 4:30 they had not even worked on it. I believe they worked on cars of customers that were waiting because the waiting room was full. They called the next morning by 8 am to tell me what service was needed. I authorized the service and my car was ready by 10 am. I was disappointed my car was not ready on the same day. There have been other times when my car was not ready because they were waiting for a part. But I was always called and offered a rental. I should have been called this time too. But I would think making an appointment would assure your car being looked at the same day. More

From Bimmer to Buick! I traded in my 2008 BMW for a 2018 Buick Envision (Certified Pre-Owned) with tons of the proverbial Bells & Whistles! Vincent Ficarra worked out a fa I traded in my 2008 BMW for a 2018 Buick Envision (Certified Pre-Owned) with tons of the proverbial Bells & Whistles! Vincent Ficarra worked out a fair deal on paper before I ever got to the dealership! You know he has your best interest at hand. Once there I had the pleasure of having Justin Smith showing the Buick's buttons, buzzers & back-up camera. Justin accompanied me on my test drive and it was like a tiny road trip with a best bud! Justin is super knowledgeable of everything the vehicle contained and it's capabilities. Even after signing the mile high stack o' papers that goes with purchasing a vehicle, Justin asked if there was anything he needed to go over & made sure my phone was paired to the Buick before I left! Britt Strain was the man with the paperwork! He went over things & even took the time to check one more finance option before I ever began signing. Britt too, was also like having a conversation with an old friend. Purchasing a vehicle can be very intimidating for some women. I went to Rainbow and was treated like family. The guys there are all awesome! More

Excellent service The service was excellent, friendly atmosphere, did not have to wait long for processing of paperwork. Eric was very pleasant and made us feel as thou The service was excellent, friendly atmosphere, did not have to wait long for processing of paperwork. Eric was very pleasant and made us feel as though we have known him for sometime. He was very helpful in acquainting us with our new vehicles. More

Great experience Great service and friendly staff! Justin was very helpful and answered all of our questions. We would definitely recommend anyone looking for a new ve Great service and friendly staff! Justin was very helpful and answered all of our questions. We would definitely recommend anyone looking for a new vehicle to check them out! More

Tim and Vincent were AWESOME! 3rd vehicle I have purchased Great crew and service. We highly recommend them. Will be back for another one soon for my oldest one. Great experience as usual guys, thanks Great crew and service. We highly recommend them. Will be back for another one soon for my oldest one. Great experience as usual guys, thanks More

Excellent service and dedication The team Misty,Darrin and Vincent worked very hard at getting me into the vehicle I wanted, true dedication,excellent service and costu mer friendlin The team Misty,Darrin and Vincent worked very hard at getting me into the vehicle I wanted, true dedication,excellent service and costu mer friendliness sold me on this dealership.Thank you so much for making me feel right at home, a great team that kept there word. I would recommend them anytime. More

The total experience was outstanding I would recommend Rainbow to everyone. The sales and service departments are the best I have ever dealt with and would recommend them to anyone I would recommend Rainbow to everyone. The sales and service departments are the best I have ever dealt with and would recommend them to anyone More

Friendly service The staff at rainbow buick were friendly and efficient. They kept me updated throughout the time my vehicle was being serviced. Getting a loaner vehic The staff at rainbow buick were friendly and efficient. They kept me updated throughout the time my vehicle was being serviced. Getting a loaner vehicle was no problem. More

Oil change and tire rotation Phoned for an appointment and got one the same day. The vehicle was services in a timely manner while we waited. Everyone was very friendly and very Phoned for an appointment and got one the same day. The vehicle was services in a timely manner while we waited. Everyone was very friendly and very courteous and made us feel welcome. We appreciate the service we receive from the location and have been using them for several years. We would recommend them to anyone. More

Purchased new car and service of another vehicle Good experience so far from sales to service. We own a 2015 GMC 2500 HD and have been having it serviced there for a few years. We just purchased a 2 Good experience so far from sales to service. We own a 2015 GMC 2500 HD and have been having it serviced there for a few years. We just purchased a 2019 Buick Enclave this pst week! Hopefully the good service continues! More