Rainbow Northshore Buick GMC

One of the best experiences I have had buying a vehicle. Thank you for making us feel comfortable and like part of the family. You’ve got one heck of a team! Thank you for making us feel comfortable and like part of the family. You’ve got one heck of a team! More

Gerard Naquin what’s the salesman who assisted me in the purchase of a 2021 Texas edition Sierra crew cab pick up. This is the second vehicle that I have purchased from rainbow, I am by for Gerard What is t purchase of a 2021 Texas edition Sierra crew cab pick up. This is the second vehicle that I have purchased from rainbow, I am by for Gerard What is the most experienced and knowledgeable of the operation of the vehicle, financing that would be available to purchase the vehicle and his overall willingness to assist me in purchasing the right vehicle for myself and family. Also I’m sorry I don’t remember the gentleman‘s name from Finance oh also in my opinion went went out and above in assisting me in getting the best finance possible. I have been doing business with rainbow GMC for the past five years and have been very happy with the service and personnel who have assisted me and my family. Because of that my brother week later went to rainbow and purchased a new Acadia. And I’m fixing to send my daughter and her husband over also who are looking to purchase a new vehicle. Keep up the excellent work gentlemen!! More

l'm only writing this because l am required to use 25 words minimum. Awesome people. The best service. The Greatest team of hard working people, at any dealership, that l have ever seen. These guys and g words minimum. Awesome people. The best service. The Greatest team of hard working people, at any dealership, that l have ever seen. These guys and gals are "top shelf" in my book. More

Rainbow Northshore Buick GMC, sent me a coupon that I used for an oil change and tire rotation. The oil was changed which was great but my tires were not rotated as promised. used for an oil change and tire rotation. The oil was changed which was great but my tires were not rotated as promised. More

The service writer was very unhelpful. We brought the vehicle in for a check engine light and it was 200 miles out of warranty. He wanted to charge a large diagnostic fee which I suggested should be cove vehicle in for a check engine light and it was 200 miles out of warranty. He wanted to charge a large diagnostic fee which I suggested should be covered under warranty since it was so close to the warranty period. Rather than having us leave the car, he said we should take it home until he got things straightened out with GM. He called 20 minutes after we left and said to bring the car back. If we intended to call immediately, he should have told us and we would have left the car there. Secondly, after we returned the car to the dealership on Friday afternoon, the service department didn’t touch the car. We ended up having to go get it again to use over the weekend. When we returned the car to the dealership on Monday, they were unable to relocate the issue. The service writer had many opportunities to make this a smoother process for us, but completely mishandled our issue. More

Attentive and responsible personnel. Great experience, great service. Work was done in a timely and quality manner. I am planning to continue to use their service department and would recommend to all. great service. Work was done in a timely and quality manner. I am planning to continue to use their service department and would recommend to all. More

Great dealership, but they can’t seem to find what is wrong with my Yukon. 4 years in a row at the Service Dept after Thanksgiving. Kept it 2 weeks last year. Going on 3 weeks now. wrong with my Yukon. 4 years in a row at the Service Dept after Thanksgiving. Kept it 2 weeks last year. Going on 3 weeks now. More

Horrible service. They attempted to return my vehicle with a DEAD rat inside of it. The smell was unbearable. Then they “cleaned” my vehicle and tried to return it to me again after a week. Still smelled with a DEAD rat inside of it. The smell was unbearable. Then they “cleaned” my vehicle and tried to return it to me again after a week. Still smelled like dead animal and they couldn’t even vacuum out the rat droppings in my cup holder. They also “forgot” to take out the plastic bag that the rat tore to shreds and urinated inside of it. After arguing with them, my insurance adjuster and myself decided to take my vehicle elsewhere to get cleaned. A quote from the service manager after I said I was taking my vehicle and never returning in the future.. “Perfect” was his exact words. Some manager he is.. in summary an absolute horrible service department. More

This dealership went over and beyond to make me feel like i was home. Great team with great attitudes. I will be doing business with them again. i was home. Great team with great attitudes. I will be doing business with them again. More

Great work, in a timely manner for an all day drop oil change and tire rotation. Vehicle was done by noon. Thanks for your service. change and tire rotation. Vehicle was done by noon. Thanks for your service. More