Rainbow Northshore Buick GMC

Service was excellent.Staff is always Service was excellent. Staff is always outstanding. little delay in getting parts but that was a Buick issue I assume not tied to dealership. But Service was excellent. Staff is always outstanding. little delay in getting parts but that was a Buick issue I assume not tied to dealership. But I was not inconvenienced. More

Great service as always! Joel was great! My wait time for service was short. I will always go to Rainbow Buick for service on my encore 2019. service was short. I will always go to Rainbow Buick for service on my encore 2019. More

No problems. Great communication and FAST service. I will defiantly consider buying another vehicle (truck) when the need arises , GOOD JOB! Thanks so much for the survey defiantly consider buying another vehicle (truck) when the need arises , GOOD JOB! Thanks so much for the survey More

Great sales agent - (Matt Smith) drove two hours just for the great friendly service and the vehicle choices of color were more than anywhere else....enjoying our upgrade to the 2021 GMC Denali - Thanks agai the great friendly service and the vehicle choices of color were more than anywhere else....enjoying our upgrade to the 2021 GMC Denali - Thanks again More

One of the best experiences I have had buying a vehicle. Thank you for making us feel comfortable and like part of the family. You’ve got one heck of a team! Thank you for making us feel comfortable and like part of the family. You’ve got one heck of a team! More

Gerard Naquin what’s the salesman who assisted me in the purchase of a 2021 Texas edition Sierra crew cab pick up. This is the second vehicle that I have purchased from rainbow, I am by for Gerard What is t purchase of a 2021 Texas edition Sierra crew cab pick up. This is the second vehicle that I have purchased from rainbow, I am by for Gerard What is the most experienced and knowledgeable of the operation of the vehicle, financing that would be available to purchase the vehicle and his overall willingness to assist me in purchasing the right vehicle for myself and family. Also I’m sorry I don’t remember the gentleman‘s name from Finance oh also in my opinion went went out and above in assisting me in getting the best finance possible. I have been doing business with rainbow GMC for the past five years and have been very happy with the service and personnel who have assisted me and my family. Because of that my brother week later went to rainbow and purchased a new Acadia. And I’m fixing to send my daughter and her husband over also who are looking to purchase a new vehicle. Keep up the excellent work gentlemen!! More

l'm only writing this because l am required to use 25 words minimum. Awesome people. The best service. The Greatest team of hard working people, at any dealership, that l have ever seen. These guys and g words minimum. Awesome people. The best service. The Greatest team of hard working people, at any dealership, that l have ever seen. These guys and gals are "top shelf" in my book. More

Rainbow Northshore Buick GMC, sent me a coupon that I used for an oil change and tire rotation. The oil was changed which was great but my tires were not rotated as promised. used for an oil change and tire rotation. The oil was changed which was great but my tires were not rotated as promised. More

Attentive and responsible personnel. Great experience, great service. Work was done in a timely and quality manner. I am planning to continue to use their service department and would recommend to all. great service. Work was done in a timely and quality manner. I am planning to continue to use their service department and would recommend to all. More

The service writer was very unhelpful. We brought the vehicle in for a check engine light and it was 200 miles out of warranty. He wanted to charge a large diagnostic fee which I suggested should be cove vehicle in for a check engine light and it was 200 miles out of warranty. He wanted to charge a large diagnostic fee which I suggested should be covered under warranty since it was so close to the warranty period. Rather than having us leave the car, he said we should take it home until he got things straightened out with GM. He called 20 minutes after we left and said to bring the car back. If we intended to call immediately, he should have told us and we would have left the car there. Secondly, after we returned the car to the dealership on Friday afternoon, the service department didn’t touch the car. We ended up having to go get it again to use over the weekend. When we returned the car to the dealership on Monday, they were unable to relocate the issue. The service writer had many opportunities to make this a smoother process for us, but completely mishandled our issue. More