Rainbow Northshore Buick GMC

I would highly recommend buying your GMC vehicle literally anywhere else. The lifters on my 2021 Yukon Denali failed after less than 11,000 miles. The dealership told us that they would only replace literally anywhere else. The lifters on my 2021 Yukon Denali failed after less than 11,000 miles. The dealership told us that they would only replace the bad lifters in one half of the engine and told us their hands were tied and we’d have to go through GMC’s corporate office to open a case. Well we did that, and then corporate approved the full replacement but Rainbow refused to do it. So pretty much their hands weren’t tied, they just wanted to do the wrong thing and blame it on the company. Probably because they told us they had 6 other vehicles in the shop with the same issue and didn’t want to hold those up. We spent an entire week doing exactly what they said we need to do to get the problem resolved correctly, got recommendation we were told we needed from corporate, only for them to tell us that the $80k vehicle we bought from them will still be at risk of leaving my family stranded when the other set fails because they weren’t going to take steps to prevent it. Moral of the story, I highly recommend Crown and Legacy GMC if you’re in the market for a brand new GMC with know engine problems. More

I appreciate everything that the people on duty that day did for me the accuracy in the time of service completion did for me the accuracy in the time of service completion More

My experience with Rainbow was hassle free and Eric and Tim were great to deal with as they answered all of my questions throughly. Would recommend them! Tim were great to deal with as they answered all of my questions throughly. Would recommend them! More

After searching for the Buick Envision we wanted for a couple of months, we found it at Rainbow Northshore Buick. Chance Chighizola was very helpful and knowledgeable in helping us reach our decision to couple of months, we found it at Rainbow Northshore Buick. Chance Chighizola was very helpful and knowledgeable in helping us reach our decision to buy. Thanks for a car buying experience that didn't feel like getting a root canal. More

I always get the best attention. I thought that I had blown a fuse after Hurricane Ida and service replaced it at no charge when I brought the Sierra in for an oil change. Thanks to everyone! blown a fuse after Hurricane Ida and service replaced it at no charge when I brought the Sierra in for an oil change. Thanks to everyone! More

Best experience ever. The service manager goes above and beyond to try to make his customers happy. I appreciate everything he does for me. Thanks. beyond to try to make his customers happy. I appreciate everything he does for me. Thanks. More

Fred always takes care of his customers. Got me in and out in a timely manner.Very easy to work with. Very professional service representative out in a timely manner.Very easy to work with. Very professional service representative More

We drove from Alabama for the Yukon Denali your dealership had in transit. Benjamin was wondering Sergio to work with! He delivered it hours away! dealership had in transit. Benjamin was wondering Sergio to work with! He delivered it hours away! More

Fred is always helpful and courteous! Always a clean environment. Much appreciate the coffee for customers. I would appreciate if the courtesy loaner cars would still be available. environment. Much appreciate the coffee for customers. I would appreciate if the courtesy loaner cars would still be available. More

Great service. Gerard is professional and made the car buying process quick and simple. I am very happy with my vehicle. Thank you - Marvin McGraw buying process quick and simple. I am very happy with my vehicle. Thank you - Marvin McGraw More