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Rainbow Chrysler Dodge Jeep Ram of McComb, LLC

McComb, MS

4.6
678 Reviews
We are a locally owned and operated Chrysler - Dodge - Jeep - Ram dealer located in Southwest Mississippi. We have a state of the art service department and stand behind our work. Come enjoy our wide selection of both new and used cars and trucks. We will ship your vehicle anywhere! Come buy from us, we treat our valued customers like family and we make the car buying process easy and honest. Make your next vehicle purchase a good experience, come see us! If we don't have the car or truck you want, we will find it! "Real People, Real Deals!"
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101 Rainbow Way

McComb, MS

39648

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Showing 678 reviews

August 14, 2024

The service was great and very knowledgeable of the vehicled. The sales lady antionette hart was fantastic. More

by jgkenny52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antionette Hart
Aug 15, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi there, thank you for sharing your positive experience with us! We're thrilled to hear that you found our service great and Antionette Hart, fantastic. We appreciate your kind words and hope to see you again soon!

August 13, 2024

Poor customer service experience…common problem with backup camera. Was told it could be fixed within an hour and after $200 charge for one hour of service was informed that more time was needed for dia More

by sonyathibodeaux3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Lea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A Floyd
Aug 15, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Sonya, thank you for sharing your feedback with us. We apologize for the frustration you experienced with our customer service. We strive to provide efficient and transparent service, and we will address this issue with our team to ensure better communication moving forward. Sincerely, David Logan, General Manager

August 12, 2024

Service dept rep was very pleasant and helpful. As with most dealerships I thought the work was expensive but they provided me with a needed service. No service pickup or delivery was ever discusse More

by george@gnalley.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi George, thank you for sharing your feedback with us. We're glad to hear that you found our service representative pleasant and helpful. We appreciate your honesty regarding pricing and will take your comments into consideration. If you have any questions about our services, please feel free to reach out.

August 09, 2024

Everyone was very nice and professional. The service I received was quick and satisfying. I received great communication about my service. This was a great experience. More

by Penny Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Penny, thank you so much for your kind words! We're thrilled to hear that you had a quick and satisfying experience with us. Providing great communication and professional service are top priorities for us. We appreciate your feedback and look forward to serving you again in the future.

August 08, 2024

Excellent Customer Service. They were able to assist me without an appointment and everyone was very professional. More

by wyowilliams2001
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi, thank you for the positive feedback! We're thrilled to hear that you had a great experience with our team. Providing excellent customer service is always our top priority, and we're glad we could assist you without an appointment. We appreciate your business and hope to see you again soon!

August 08, 2024

Great easy buying process I love the friendly service and would definitely recommend this dealership to a friend. More

by Beattytimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Aug 09, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi! Thank you so much for the kind words and 5-star review! We are thrilled to hear about your positive experience with our dealership. We truly appreciate your recommendation and look forward to assisting you or your friend in the future.

August 08, 2024

Find redundant problems with your vehicle to charge you exorbitant amounts of money. Then can’t tell you why they need to change a part, just it’s bent but when you tell them to put the bent part in the ve More

by richard.mccullough87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’maddinganyone
Aug 12, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Richard, thank you for sharing your feedback with us. We apologize for any confusion or frustration you experienced with our service. We strive to provide transparent and efficient solutions for our customers, and we will address your concerns with our team to ensure a better experience in the future. Sincerely, David Logan, General Manager

August 06, 2024

Great people in the service department. They helped track down where I had a part replaced on my truck and determined that it was still under warranty. Thanks for the extra effort! More

by beinj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi there, thank you for sharing your positive experience with our service department! We're glad to hear that our team went the extra mile to help you with your truck warranty. If you ever need assistance in the future, feel free to reach out. Have a great day!

August 06, 2024

Could have advised me about correcting other issues while in service! Now I have to reschedule for related problems! More

by peterson208
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Peterson, thank you for your feedback. We apologize for any inconvenience this may have caused. We appreciate your suggestion and will use it to improve our service in the future. If you have any further concerns, please don't hesitate to reach out.

August 06, 2024

Horrible crooked service department charged me 836 dollars for electrical tape and heat shrink I will never bring another vehicle here again and will advise people to do the same More

by Dwayne stevens jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Dwayne, we're sorry to hear about your experience. We strive to provide fair pricing and quality service. We'd like to understand more about your visit to address your concerns. Please reach out to us so we can work towards a resolution. Thank you for your feedback. Sincerely, David Logan, General Manager

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