
Rafferty Subaru
Newtown Square, PA
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4,843 Reviews of Rafferty Subaru
I received prompt service. Dylan was courteous, friendly and thorough. I always receive prompt and courteous service. I usually deal with Nick or Tom and they both are thorough and make sure the job is done and thorough. I always receive prompt and courteous service. I usually deal with Nick or Tom and they both are thorough and make sure the job is done. More
Rafferty Subaru has an efficient, competent service department. Getting an appointment is easy. The service representative keeps you informed on the progress of the repair. department. Getting an appointment is easy. The service representative keeps you informed on the progress of the repair. More
The Rafferty Subaru Service Department team always provides a five star Service experience. My Service advisor Justin was very courteous and professional. Appreciate that he and Asst. Service Mgr. Da provides a five star Service experience. My Service advisor Justin was very courteous and professional. Appreciate that he and Asst. Service Mgr. Dan Vitale went above and beyond to provide a solution to the problem with the touchscreen in my 2015 Subaru. Prefer to deal with this Family owned dealership. More
We purchased our Forester about 2 years ago. Every visit since for service or any questions we've had were handled in a friendly, professional and helpful manner. Mike Colquitt was our service adviser for since for service or any questions we've had were handled in a friendly, professional and helpful manner. Mike Colquitt was our service adviser for this visit. He answered all of our questions and was a pleasure to do business with. More
Andre Tocci was the best! This was my first time buying a brand new car and he made the process seem very easy. He was always available to answer all my questions. If you’re looking to buy a new car, then brand new car and he made the process seem very easy. He was always available to answer all my questions. If you’re looking to buy a new car, then please see Andre. He will not disappoint. I worked with Chad in finance and he made the whole process seem easy as well. He even helped me find insurance. More
Love the professionalism of both the sales and service departments. Both our vehickes (Foresters) are rom Rafferty and we will return to Rafferty to buy our next vehicle. departments. Both our vehickes (Foresters) are rom Rafferty and we will return to Rafferty to buy our next vehicle. More
My experience at Rafferty Subaru was outstanding from the moment I was in touch with the store. Keith was outstanding and professional sales person. I felt like the pricing was fair. As a senior citizen I moment I was in touch with the store. Keith was outstanding and professional sales person. I felt like the pricing was fair. As a senior citizen I didn't fell at all pressured. More
Easy to get an appointment, efficient check in, waiting room very clean with ample seating to maintain social distancing. The service rep was understanding of my financial situation when discussing service room very clean with ample seating to maintain social distancing. The service rep was understanding of my financial situation when discussing service list recommendations More
Took my car in for a leak In the headliner. Got my car back with water damage because they left it out during hurricane. Carpet was soaked and my car had a musty mold smell because they left it sit outsid back with water damage because they left it out during hurricane. Carpet was soaked and my car had a musty mold smell because they left it sit outside with the windows up for a week waiting for a part. They wanted to charge me $1100 for new carpet for damage that occurred when in their possession knowing it was coming in for a leak. Ed Murrin was nasty when I spoke to him about the damage. Became defensive and aggressively put in writing that he would replace carpet after arguing and telling me I was insulting him by asking for it in writing. Threw a pen after breaking it from writing so hard on a business card. My dash display came back with a film discoloration and they will not replace. Finally had new carpet installed. Justine in customer service was awesome. Unfortunately the whole experience was awful despite Justin being as great as he was. Had to take my car directly to a detail shop and pay $150 to have the soaked carpets shampooed. Still had a musty smell before dealership finally replaced the carpet because I had in writing how much damage was present from the wate when detail shop received it right from the dealership. More