Rafferty Subaru

My car was driven around 60 miles, left my tank almost empty, and actually showed my car’s mileage incorrect when I arrived so it appeared my car wasn’t driven as much as it was. I knew what the mileage w empty, and actually showed my car’s mileage incorrect when I arrived so it appeared my car wasn’t driven as much as it was. I knew what the mileage was when I brought in my car. They made it look as though it was only driven ten miles, yet it was driven over 60 miles and used over 1/4 tank of gas. The service manager was rude, dismissive, patronizing and insulting when he spoke to me. He treated me like I was an idiot. He acted like he did me a favor by not charging me for a repair covered by warranty. He would have never spoken to a man the way he spoke to me. I purchased two cars at Rafferty and never want to go back. I have always gone to dealerships for service because I trust them. I do not trust this service department, they were dishonest with me and I feel like I was taken advantage of because I’m a woman. I never want to return to this dealership again. More

90 minutes to do oil change and tire rotation. Of course they wanted to do more and take three hours. Noted how they proposed additional work for every single customer who was there, at least ten while I wa they wanted to do more and take three hours. Noted how they proposed additional work for every single customer who was there, at least ten while I was there. This is third and final bad experience with service here. More

Service and safety precautions were good. I would just recommend routinely cleaning waiting room surfaces, like chairs and tables. I was there for over two hours and nothing like that was done. recommend routinely cleaning waiting room surfaces, like chairs and tables. I was there for over two hours and nothing like that was done. More

They are great. nothing more to say. Have never had a bad experience over the last 11 years. I really have nothing else to say! bad experience over the last 11 years. I really have nothing else to say! More

Larry focused on what I wanted and stepped me through the sales process making the whole experience easy and painless. Everything went smoothly from signing all the documents to switching the license plate sales process making the whole experience easy and painless. Everything went smoothly from signing all the documents to switching the license plate and transferring everything from my old Subaru to my new one. More

Express Service was simple. Dylan was efficient and pleasant. Service area was extremely careful and thorough regarding cleaning and protections for COVID. Price seemed a bit high for a simple oi pleasant. Service area was extremely careful and thorough regarding cleaning and protections for COVID. Price seemed a bit high for a simple oil change... More

Am sure I’ll like my car but the experience was unpleasant. Salesperson more interested in getting to 15 sales for the month. Too much back and forth, wanted to wait a few days due to a commitment- unpleasant. Salesperson more interested in getting to 15 sales for the month. Too much back and forth, wanted to wait a few days due to a commitment- which I missed- but was disregarded. Very disappointed More

The service department was wonderful. Very organized, The service department was wonderful. Very organized, and professional. I would definitely recommend to anyone who ask. I hope to buy a Subaru Raffe The service department was wonderful. Very organized, and professional. I would definitely recommend to anyone who ask. I hope to buy a Subaru Rafferty Subaru. More

I was recently at Rafferty Subaru and was totally surprised at the wonderful treatment I had at any dealership. Mike Driscoll, my sales person, was understanding, caring and amazing. With the help of surprised at the wonderful treatment I had at any dealership. Mike Driscoll, my sales person, was understanding, caring and amazing. With the help of Mike, I really enjoyed car buying experience. Mike was patient, caring, and listened to what I was looking for in my next car purchase. More

Dylan provided Very Professional, personable, swift, and efficient service when I brought my in on the morning of Tuesday, November 3, 2020,. He explained what was done and the conditions of my warranty. efficient service when I brought my in on the morning of Tuesday, November 3, 2020,. He explained what was done and the conditions of my warranty. More