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Rafferty Subaru

Newtown Square, PA

4.9
4,842 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,842 Reviews of Rafferty Subaru

November 25, 2020

Courteous Professionals, Competent Technicians, and Consistent Customer Care Services (including loaner cars and reminder phone calls about state inspections). Always willing to answer customers’ quest More

by m4diff@aol.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Farley
Nov 25, 2020 -

Rafferty Subaru responded

We sincerely appreciate you taking the time to share your positive service experience at Rafferty Subaru. Earning your business means a lot to us and we are thrilled you are satisfied! Thank you for choosing to do your service at our dealership and we look forward to working with you again in the future!

November 25, 2020

From beginning to end this was a great experience. Quick, friendly, thorough, and complete. The communication was excellent. I really can’t say enough how much easier this was than I expected. Well done all! More

by sreichgott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Rider
Nov 30, 2020 -

Rafferty Subaru responded

We are thrilled you had a quick, friendly, and easy service experience at Rafferty Subaru! Thanks so much and we hope to have the opportunity to earn your business again next time!

November 25, 2020

Well organized dealer. I especially liked the specific person assigned to help familiarize me with the controls on the dashboard and overall features of the car. Fantastic idea! More

by pierre77
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sherman, Chris Kuhfuss, Brendan Latimer
Nov 29, 2020 -

Rafferty Subaru responded

Thank you for your confidence in Rafferty Subaru. We want customers to be confident behind the wheel and I am happy to hear that our team always impresses you!

November 25, 2020

Everything that I needed taken care of was taken care of. The service reps were very helpful and answered all of my questions. The work also didn’t take long for the oil change and tire rotation. More

by J_DOGG1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas W. Midwood
Nov 25, 2020 -

Rafferty Subaru responded

Thank you so much for coming to Rafferty Subaru for your oil change and tire rotation! We love to hear that our team answered all of your questions so that you can be confident out on the roads. Happy Thanksgiving!

November 24, 2020

The service at Rafferty is always friendly and efficient. Highly recommend this dealership. They have measures in place to make car maintenance safe during Covid 19. More

by JILLIANKLUNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Nov 24, 2020 -

Rafferty Subaru responded

Hi Jillian - Thanks for the five-stars! At Rafferty Subaru, customer safety is our top priority, and it is great to hear that this was reflected in your time working with us. We appreciate your business and hope to work with you again down the road!

November 23, 2020

Great experience all around. Buying a car is stressful, but the team at Rafferty made it easy. They also delivered the car on the date promised. More

by PTOLVAISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Myers, Amy White, Marisa Tascione
Nov 23, 2020 -

Rafferty Subaru responded

Thank you for the kind words! We appreciate your support and are thrilled to hear that you had such a seamless purchase experience at Rafferty Subaru. Congratulations on your new vehicle, and we hope to work with you again down the road!

November 23, 2020

The whole team is very professional, service team as well. It takes few minutes to get the things set up including Loaner vehicle. I am fully satisfied with service done. Thanks More

by DHARMGOEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Brown
Nov 24, 2020 -

Rafferty Subaru responded

Customer satisfaction is our highest priority so this is wonderful feedback to see! Thank you for the glowing review about our Rafferty Subaru Service Department. We look forward to assisting you next time!

November 23, 2020

Nick took us under his care to complete missing items on a recent purchase. He is knowledgeable, courteous and treated us fairly!! Awesome service person! More

by GW-Subaru2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy in parts was great as well!!, Nick Capatasto
Nov 24, 2020 -

Rafferty Subaru responded

What a fantastic review! We are overjoyed to hear that Nick could address all of your concerns and send you home a happy customer. Thank you for trusting your business with Rafferty Subaru!

November 23, 2020

First time using service department since buying my Forester & had couple questions about “how to use” a couple features as well as normal servicing service. Very happy with Justin’s expertise & look f More

by llsalvator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Nov 23, 2020 -

Rafferty Subaru responded

We love happy customers! Thank you so much for allowing us the chance to assist you. We are delighted to hear that Justin left a great first impression for our Service Department. See you next time at Rafferty Subaru!

November 23, 2020

I had to return immediately as my speedometer wasn't showing digital readout when I left. Kelly fixed it with the push of some button. Always good service and comfortable waiting area, but was disappoi More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Dec 02, 2020 -

Rafferty Subaru responded

Wendy - I'm very sorry that you had to make a second trip to our dealership but am glad to hear that Kelly could assist you. I would also like to apologize for the mix-up with your appointment. This certainly isn't what we want for our customers and I will look into what happened here. If you would like to discuss anything further, please give me a call. Thank you, Ed Murrin - Service Manager - 610-353-6900 x 111

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