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Rafferty Subaru

Newtown Square, PA

4.9
4,842 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,842 Reviews of Rafferty Subaru

November 30, 2020

The service was very professional and courteous. I got to the service department at 8:00am, and was out by 8:20am for an oil change. Didn't expect the job to be done that quick. More

by VCJAMES57
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Nov 30, 2020 -

Rafferty Subaru responded

It's fantastic to hear that your recent oil change visit went smoothly and quickly. Thank you very much for choosing Rafferty Subaru!

November 30, 2020

Service was fantastic. Was able to schedule online. Due to covid I wanted to drop off and pick up contactless with phone payment. Everything was fantastic and the covid protocols were top notch. More

by rebecca_hyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Nov 30, 2020 -

Rafferty Subaru responded

Hi Rebecca - Thank you for the five-stars! Customer safety is our top priority at Rafferty Subaru, and it is wonderful to hear that this was reflected during your time working with us. We appreciate your business and hope to work with you again down the road!

November 30, 2020

Everyone was super kind. Made you feel right at home. So glad I’m apart of the Subaru family. Super friendly. Great prices. Great family. More

by GM_CASTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Murrin, Justin Barbieri, Brent Knarr, Nick Capatasto, Stefanie Dunfee, Samantha Brown, Kelly Billbrough, Jackie Farley, Mike Colquitt, Dylan Perko
Nov 30, 2020 -

Rafferty Subaru responded

We are very happy to have you as a Rafferty Subaru customer and truly appreciate your review. Thank you for sharing such wonderful feedback about our Service Department!

November 29, 2020

Took my car in for airbag recall, they broke my cobby and scratched up my dash, fought with them for weeks to get it fixed. More

by L7GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Murrin, Justin Barbieri
Dec 31, 2020 -

Rafferty Subaru responded

If there was a mistake made on our end then I sincerely apologize. I would like to look into the details of what happened here to make sure that it's been addressed properly, but without your name I won't be able to. Would you please call me at your earliest convenience? Thank you, Ed Murrin - Service Manager - 610-353-6900 x 111

November 28, 2020

I was able to stop in for an unexpected service call right after a local dental appointment. The friendly, accommodating atmosphere will make me a steady return customer. More

by FISHINGKIM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefanie Dunfee
Dec 01, 2020 -

Rafferty Subaru responded

It's great to hear that your recent visit to Rafferty Subaru was five-star worthy. Thank you so much for sharing this feedback about our service! We look forward to our continued relationship.

November 28, 2020

Great experience. Bought my car there. And have always serviced it there. Reasonable prices. Always check before doing the work. Estimates are usually on target. More

by WESISSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Farley
Nov 30, 2020 -

Rafferty Subaru responded

Thank you for being part of the Rafferty Subaru family! We are delighted to hear that you're satisfied with our service. Hope to see you down the road!

November 27, 2020

I never felt rushed, or pressured on buying car. The salesperson wasn't taking calls when he was with me, or trying to wait on someone else. When I decided on the car and color, it took about 1hr for pa More

by GORDON610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Myers, Charlie Sherman, Marisa Tascione
Nov 30, 2020 -

Rafferty Subaru responded

Thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Rafferty Subaru, and we hope that you continue to enjoy your newly purchased vehicle!

November 27, 2020

Excellent service. In and out promptly, no wait to check in and friendly reception. Everything was done to my satisfaction and the waiting area was comfortable as well. More

by bendanson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Rider
Nov 30, 2020 -

Rafferty Subaru responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Rafferty Subaru, and we look forward to your next visit!

November 27, 2020

Amazing job of letting me know that I did not need the service I planned. Saved me money and time. Greatly appreciate the amazing work as always. More

by FELDMAN.CAROLINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barbieri
Nov 30, 2020 -

Rafferty Subaru responded

Thanks for taking the time to leave Rafferty Subaru a 5-star review! We are happy to hear that our service team took care of you and we hope to see you next time!

November 27, 2020

I don't mind writing a positive review but Subaru harrasses you about filling out a review. Muliple calls and emails. It's too much More

by WENRINES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Farley
Dec 03, 2020 -

Rafferty Subaru responded

We sincerely appreciate you leaving us a positive review. I’m sorry to hear that you’ve been receiving unwanted communications and would like to make sure that you don’t receive further review requests. I won’t be able to find your contact information without your full name, so please call me when you have a free moment. Thank you, Joe Montoro - General Sales Manager - 610-353-6900 x 151.

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