
Rafferty Subaru
Newtown Square, PA
Filter Reviews by Keyword
By Type
4,817 Reviews of Rafferty Subaru
My service was a great experience.. I was told up front what my cost would be if no issues were found.. I requested my car be ready for a early pick up & it was done on time and cleaned. what my cost would be if no issues were found.. I requested my car be ready for a early pick up & it was done on time and cleaned. More
Great!! All went quickly and as advertised. Very Great!! All went quickly and as advertised. Very comfortable waiting area. Appreciated the tea and dnacks!! Great!! All went quickly and as advertised. Very comfortable waiting area. Appreciated the tea and dnacks!! More
I made an appointment for an oil change & inspection at 9 am. I called twice to check on my car and did not get a call back until after 4 stating my brakes needed to be changed soon. I could not get my car b am. I called twice to check on my car and did not get a call back until after 4 stating my brakes needed to be changed soon. I could not get my car back that day. I was told people waiting go first then those who drop off the car. My question why even schedule an appointment run. I had to go to work the next day and did mot have a car so I had scramble to try & get a ride. Your service was terrible, it left me in at the last minute without a car More
Thought the service was excellent. Service writer Sean was a total professional. But, I think the cost of the service was exceedingly pricy. This will be the last questionaire that I plan to fill out, so was a total professional. But, I think the cost of the service was exceedingly pricy. This will be the last questionaire that I plan to fill out, so please don’t ask each time I get the car serviced. Thanks, R Ballantine More
Dean Glyptis did not communicate with me after placing an order for a vehicle. I needed the VIN number for the vehicle to order new insurance, Dean promised to give me a phone call when he had the informatio order for a vehicle. I needed the VIN number for the vehicle to order new insurance, Dean promised to give me a phone call when he had the information for me. That never happened. I had to call the dealership a couple of weeks before my vehicle delivery date to get the information myself. Dean also did not communicate the difference between delivery date and pick-up date. I went to the dealership on the delivery date thinking that was the same thing as my pick-up date because of the lack of communication. Dean overall does not seem to care about the customer service and follow-up after a sale is "final". However, the dealership resolved this issue well by putting me with a new sales person, Dan Hash, and went the extra mile to make sure everything else was a great experience. Luckily, the dealership was able to quickly expedite the vehicle check and detailing of the vehicle to allow me to drive off with my new Subaru vehicle. Being a first time car buyer and brand new to the Subaru brand, the experience with Dean put a very bad taste in my mouth. More
I bought my car from Rafferty and have received excellent service. Sean Campbell the service associate provided me an excellent service experience. Sean is customer focused. He was thorough in determining service. Sean Campbell the service associate provided me an excellent service experience. Sean is customer focused. He was thorough in determining my needs. He kept me informed of the status of the servicing of my car. He impresses me as a person who “crosses the “Ts” and dots “Is”. More
Rafferty Subaru has always provided outstanding service. I am always well informed about what my options are and the price before any service is performed. Everyone I encounter is always friendly and helpfu I am always well informed about what my options are and the price before any service is performed. Everyone I encounter is always friendly and helpful. More