Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rafferty Subaru
Newtown Square, PA
4,817 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,817 Reviews of Rafferty Subaru
Verified Customer
January 24, 2022
I had my car inspected and serviced as I do every month. I take my car there to get it inspected from bumper to bumper, fix any apparent issues, and update the registration. My car had no apparent issues, k I take my car there to get it inspected from bumper to bumper, fix any apparent issues, and update the registration. My car had no apparent issues, keep in mind I take it to have a diagnostic and oil change every other month at the dealership. After the inspection, I received a quote of $3,300 to fix/update parts and systems. I paid in full so that I could receive my registration and drive with confidence. You can see black grease stains on the sun visor, driver seat, and center console. “Maybe they do this to every car? Mechanic may not be the cleanest profession. No big deal.” I turn the car on and the HVAC is blowing air, no heat or A/C. I take the car on the highway and it’s pulling to the right so much that I have to tilt the wheel left in order to correct it. When Braking, you can hear a loud squealing from the back wheels. Keep in mind that the car they lent me was damaged and you attempted to claim it was my doing. I took it back and you said my car needed more work and that you had never touched the parts that now have issues. How am I supposed to drive around and feel safe? How did you give me my car back defective? Even after having to have everything you suggested be updated and fixed. More
by Cameron
Employees Worked With
Dan Vitale, Dan Vitale
January 24, 2022
Very busy but still professional and on schedule.No Very busy but still professional and on schedule. No complaints about service or comfortable waiting area. Very busy but still professional and on schedule. No complaints about service or comfortable waiting area. More
by JKOETHE
Employees Worked With
Kelly Billbrough
January 22, 2022
Professional, well organized, timely and courteous service. I would recommend that you stop and check out this dealership. service. I would recommend that you stop and check out this dealership. More
by MBLITRENTA
Employees Worked With
Christian Colón, Bob Rafferty, shane corbett, Cory Sottanella
January 21, 2022
As promised by express service my can was done in an hour. Service manager stepped right in when he saw that I was waiting and took me to the cashiers office hour. Service manager stepped right in when he saw that I was waiting and took me to the cashiers office More
by Barbara Schivane
Employees Worked With
Seal
January 21, 2022
It was an excellent experience working with Kelly and the service team. Even though my appointment lasted longer than a three hour wait, Kelly was nice enough to drop me off to my appointment down the street service team. Even though my appointment lasted longer than a three hour wait, Kelly was nice enough to drop me off to my appointment down the street and pick me up. More
by GREG@IGESSO.COM
Employees Worked With
Dan Vitale, Kelly Billbrough
