Raceway Nissan
Riverside, CA
Filter Reviews by Keyword
By Type
1,568 Reviews of Raceway Nissan
Joe Gaza was very knowledgeable and helpful on getting the right services that I needed for my vehicle. Completely satisfied with all the work, and service! the right services that I needed for my vehicle. Completely satisfied with all the work, and service! More
Right when I arrived to the raceway Nissan Diego and Iván were super nice and excellent even if the odds were against us for a trade in they made a way to get us a used 2019 Tacoma , happy and satisfied on h were super nice and excellent even if the odds were against us for a trade in they made a way to get us a used 2019 Tacoma , happy and satisfied on how they made everything work , there work was excellent , if u come to this dealership ask for them 👍🏼 More
Work was overpriced but I expected that from a dealer, so it wasn’t a deal breaker. However, I received no estimated time for completion or phone call informing me when the work was completed. Also, the part it wasn’t a deal breaker. However, I received no estimated time for completion or phone call informing me when the work was completed. Also, the parts removed to access the repair area were not reassembled correctly. This caused me to have to take more time out of my day to return the vehicle and have it corrected. It was corrected quickly when I returned. More
Waited for the recall service 2hrs (i was totally ok with it) 1° I saw when they parked my car but the customer service rep was just having a interesting conversation with the other rep and didn't notified it) 1° I saw when they parked my car but the customer service rep was just having a interesting conversation with the other rep and didn't notified me that it was ready until more than 30min later that I had to go ask if it was ready. 2° I Didn't received the recall certification only invoice paperwork and found out when got to the DMV window after waiting 2hrs there, so had to go back hours later to Nissan to get certification by this time DMV was going to be close. 3° when I got there the rep was on the phone and he knew because right away he started looking for the certificate to fill it out, but he never looked at me in the eye or apologized the phone call was more important than a unsatisfied customer. I wasted too much time for 1 careless employee very disappointed at your location. Don't remember his name and don't have paperwork with me, look at my account. More
Marcos was very helpful and informative. Helmed me choose the proper maintenance for my vehicle and will keep coming back to do service because of him! the proper maintenance for my vehicle and will keep coming back to do service because of him! More
Made sure everything was done correct and on time. Didn't make me pay for things items I wasn't there for. Sam went over and above to make sure i was satisfied make me pay for things items I wasn't there for. Sam went over and above to make sure i was satisfied More
Love the service they are awesome and I appreciate the kindness. Will continue bringing my car here for service. Thanks Sam for all your help. kindness. Will continue bringing my car here for service. Thanks Sam for all your help. More
No customer serviceWaited 30 minutes to get help even No customer service Waited 30 minutes to get help even with an appointment. Waited 2 hours for an alignment with an appointment. No 21 point inspe No customer service Waited 30 minutes to get help even with an appointment. Waited 2 hours for an alignment with an appointment. No 21 point inspection was done No recommendations for services either More