Raceway Nissan

Very quick quick service very helpful pleasure to do business great work price was reasonable prices recommended it business great work price was reasonable prices recommended it More

Had an appointment and they didn’t make me wait. Got in and out timely. Washed the car too! and out timely. Washed the car too! More

The Salesman Shylo was very helpful. We had to be in and out in a hurry and he made sure the car was washed and ready for us in the time he quoted. Would definitely buy from here again. out in a hurry and he made sure the car was washed and ready for us in the time he quoted. Would definitely buy from here again. More

This was my first visit to Raceway Nissan andy experience was horrid! Apart from the long wait, i had to deal with a patronizing and condescending attitude from the service advisor. Waited almost 3 hours was horrid! Apart from the long wait, i had to deal with a patronizing and condescending attitude from the service advisor. Waited almost 3 hours for an oil change - and that's with an appointment. I was told that oil change takes 1½ hours when i asked about the status of my car and that I need another 45 minutes (this by the way, after almost hours of waiting). I've been to other Nissan service centers and it takes the a little over an hour to get it done and I'm usually informed if it wi take longer as soon as I check in. I would have been okay with 1½ hours but not waiting for almost 3 hours. Worse, Sam, the service advisor I was talking to was very dismissive and a little rude to my concern. When I expressed my concern to the sales side where I was sitting (so I can get the number or email to send my complaint), they were more sympathetic even as they explained things to me. I expected to be told immediately how long it would take for a service to be completed, especially because the dealership didn't offer shuttle service (according to Sam) and as such I had to cancel a medical appointment. I also expected the service advisor, Sam, to be more courteous and sympathetic to his customers as his colleagues were. In the first place, it was his service colleague who checked me in and he was nicer. More

Service was performed efficiently and in a timely manner from service rep to tech always feel comfortable while in wait from service rep to tech always feel comfortable while in wait More

Great customer service. My visit was pleasant and the people were very friendly and helpful. people were very friendly and helpful. More

I Was Very Pleased With The Customer Service I Received From Eddie Luna, He Made Sure I Was Satisfied With The Pricing, and He Greeted Me With A Warm Respectful Welcome and Pulled My Car Up Closer After It From Eddie Luna, He Made Sure I Was Satisfied With The Pricing, and He Greeted Me With A Warm Respectful Welcome and Pulled My Car Up Closer After It Was Serviced So I Wouldn’t Have To Walk Far, Because My Body Was in Pain & I Really Appreciated That !!! More

They really took care of us and we were in and out in no time. time. More

Once my car was evaluated they had a fast turn around to pick up. Appreciated that. pick up. Appreciated that. More

Service is to slow I went 9-7-21 and they don't make nothing to my vehicle and I weit for 3 hours and they don't reach to make a service to my car. And ask for get a ride neaby and they tell my don't ha nothing to my vehicle and I weit for 3 hours and they don't reach to make a service to my car. And ask for get a ride neaby and they tell my don't have that service I waste 3 hours of my day... More