Raceway Nissan
Riverside, CA
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1,567 Reviews of Raceway Nissan
Miss Pérez was very helpful I was happy with the service and I will recommend miss Perez to all the people that I know who has a Nissan to go see her for service. Thank you very much miss Perez.the concern and I will recommend miss Perez to all the people that I know who has a Nissan to go see her for service. Thank you very much miss Perez.the concern was corrected. More
The service dpt here is great, always has my car done on time, service performed is explained in detail, and they wash the car too. time, service performed is explained in detail, and they wash the car too. More
It was really good! But I my car was done 20 minutes before I signed my receipt! Wasn’t his fault, need more representatives, Thank you! But I my car was done 20 minutes before I signed my receipt! Wasn’t his fault, need more representatives, Thank you! More
Really loved the service I received here! Bought a car here in 2021 and had a really great experience. Felt no pressure and they were able to work out a really great deal. I also have bringin Bought a car here in 2021 and had a really great experience. Felt no pressure and they were able to work out a really great deal. I also have bringing my car here for maintenance. They have an excellent service department and everyone is so nice all the time. The only dealership I ever want to come back to! More
The salesman was great. Really nice guy. The sales manager, Ricardo, is a jerk...As I don't want there to be any potential legal action, I'll refrain from posting the exact Really nice guy. The sales manager, Ricardo, is a jerk...As I don't want there to be any potential legal action, I'll refrain from posting the exact term to describe someone who engages in this kind of behavior, but I am sure you can figure it out. It all started with an email. I made an offer on a Titan that included tax, title, and registration with no add-ons. The offer was accepted and I made an appointment on Saturday to test drive the truck. The night before, Ricardo emailed me to say that the truck was in the shop to have some scratches buffed out and would not be there for my appointment. He suggested rescheduling for Tuesday the following week. As the dealership is quite a distance from my house, I told him that wouldn't work. Saturday was the only time I had available. At this point, I was just disappointed as I had cleared my Saturday schedule to potentially buy that truck. I decided to go anyway as they had a couple of other trucks I wanted to look at. I was very clear with the salesman and Ricardo in every conversation we had about price. I restated throughout the negotiation. I stated it to Ricardo. I stated it several times to the salesman. It was the bottom line number including tax, title and registration. When I got into finance, the loan was over $3k higher (without tax, title, and registration). I was livid. Ricardo backpaddled, essentially called me a liar and said that was not what we discussed. I have bought numerous cars and trucks. I never discuss monthly payments, interest rate, or anything other than the price out-the-door. Ricardo, you are a disappointment. People coming to your business deserve better. I just don't think you have the capacity to be any better than you are. That's just sad. What I can say is...When I got home, the first thing I did was to remove the license plate frames with your company name. Petty, I know. But I refuse to advertise for your company. More
Went to Raceway Nissan for my oil change and spoke with Sam. If you need help with car maintenance Sam is your guy. Sam has Excellent customer service and he truly cares about his customers. Will be com Sam. If you need help with car maintenance Sam is your guy. Sam has Excellent customer service and he truly cares about his customers. Will be coming to Raceway Nissan for all my car care needs. Thank you Sam for all your help!!!!! More
Edward Maryville in the parts department went above and beyond helping me as did Luis Lopez in sales. Thank you so much. I highly recommend Raceway Nissan!! beyond helping me as did Luis Lopez in sales. Thank you so much. I highly recommend Raceway Nissan!! More