Raceway Nissan
Riverside, CA
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1,567 Reviews of Raceway Nissan
PRESSURE FREE BUYING EXPEIENCE Leased my 2016 Nissan Leaf for only $199 a month. Carlos & Aaron Bosch in the Internet Department made me a believer in the car industry again. I norm Leased my 2016 Nissan Leaf for only $199 a month. Carlos & Aaron Bosch in the Internet Department made me a believer in the car industry again. I normally hate having to deal with this as I lease every 3 years but I gotta say it was a pleasant experience! More
Great salesman Oscar was a friendly, knowledgeable salesman. I believe that any pressure sales techniques were directed from above his level. He did his best to do h Oscar was a friendly, knowledgeable salesman. I believe that any pressure sales techniques were directed from above his level. He did his best to do his job in the least offensive way possible. Oscar is a good reason to shop at Raceway. More
re. screwed after being contacted several times and many sincere apologies i have changed my review. i have been given a satisfactory price and a 2 year free main after being contacted several times and many sincere apologies i have changed my review. i have been given a satisfactory price and a 2 year free maintenance package. hopefully future contact with this dealer will keep me satisfied. rft More
Crooks crooks crooks crooks warning I have say they there's something wrong with Nissan USA allowing representation of one of the best brands by thieves, this company is practicing "BAI I have say they there's something wrong with Nissan USA allowing representation of one of the best brands by thieves, this company is practicing "BAIT AND SWITCH" daily stealing from every customer charging from optional features from $2,000.00 to $4,000.00 plus per car sale, DMV is allowing this to happen , the district attorney is allowing this, where is the protection to customers for a good faith deal without spending hours trying to get the advertised deals. RACEWAY NISSAN CROOKS WITH DEALER LICENSE ISSUED BY CALIFORNIA DEPARTMENT OF MOTOR VEHICLES, ALL THE SALESPEOPLE, MANAGERS ARE IN THE AGREEMENT OF STEALING FROM CUSTOMERS, from Latinos, elderly people and every single customer is a victim of illegal sales practices. More
Bait and Switch I wish I could give less than one star. They have had the same car advertised for weeks; although the car is not available (not sure if it ever was). I wish I could give less than one star. They have had the same car advertised for weeks; although the car is not available (not sure if it ever was). Week after week, car is advertised for a low price. Bait and Switch. Just be aware, don't have false expectations that they will give you before you come in. More
Illegal and Rude! DO NOT BUY A CAR FROM HERE! I live 5 hours away I negotiated a deal over the phone, then AFTER they instructed me to make the trip down via the train, DO NOT BUY A CAR FROM HERE! I live 5 hours away I negotiated a deal over the phone, then AFTER they instructed me to make the trip down via the train, I arrived to find out the truck isn't ready to be sold. (AFTER a day in a half of lies) Needed tires, breaks, smog, and safety check. After having to find a place to stay for the night, take another day off work, and buy clothes and tolietires, I returned the next day when they promised the car would be ready by lunch. It wasn't until 1:00pm that they were finally honest and admitted that they were not allowed to sell the car yet, because the deal it came in on as a trade hasn't gone through. After wasting 2 train tickets, a day and a half of work, a night stay, clothes, and meals I had to leave with no truck. When we approached "Bosch" the Floor Manager, he asked "what's the big deal, you want the truck right? Why didn't you just bring a change of clothes." When I responded I no longer was interested in the truck, and left, he made a point to stick his head out the window to say "well, have a great trip". The GM was conveniently not present that day, and has not returned phone calls. They have a sign on the floor with the "owners cell number" in which he states to call him if we have issues and aren't treated like family. Both calls have gone unanswered. This dealership is the slimiest of slimy car dealers. DO NOT PURCHASE FROM HERE!! I will be reporting to BBB. They are advertising cars that they are not legally allowed to sell yet! DO NOT PURCHASE!!! Bad Business, Bad Service, Bad People! More
I was very satified with the service athe selection of cars. My dealers name was Mo Salem and he went out of his way and still continues to do so,to make sure that I got a very good deal. My dealers name was Mo Salem and he went out of his way and still continues to do so,to make sure that I got a very good deal. More
first time buyer First off, the salesman had to drive/walk around the extra lot next door looking for the car that matched the key he brought out.....he finally found First off, the salesman had to drive/walk around the extra lot next door looking for the car that matched the key he brought out.....he finally found it, but battery was dead. Worst experience I've ever had, first and only time for raceway Nissan! As we sat and sat and sat, we continuously were being told that we would be next and our finance paperwork was printing, or they are finishing the deal. Clearly, what really happened was they dropped the ball and helped sooo many other customers before finally getting to ours. No excuse, missed a family BBQ and were starving while waiting!! By the time my daughter got to drive out of the lot, had taken 7 hrs. and the salesman had to follow us home to get the post dated $500 down payment check, really?? So frustrated, have bought many cars and never had this bad service. They kept having the salesman come in to "entertain" us with stories, seems like to keep up occupied and not complain too much. Then when it was time to sign, finance manager said the deal just got done......so it had all been lies! We shook and had agreed on one monthly payment price and come to find out they had not "included" gap and then when they did.....the payment on the paperwork was not what they had promised, excuses galore! Would not recommend. More
Yo-Yo Financing scam at Raceway Nissan Raceway Nissan attempted a Yo-Yo financing scam on me but failed. I knew about the scam. So, I wanted to share this negative experience with all new c Raceway Nissan attempted a Yo-Yo financing scam on me but failed. I knew about the scam. So, I wanted to share this negative experience with all new car buyers. In September 2014, I bought a new car from Raceway Nissan. How the scam works. Raceway Nissan will approve the new car loan and let the buyer drive off the parking lot believing that the car loan was approved when the Retail Installment Sale Contract (RISC) was signed by the buyer. This first stage scam is called "spot delivery". This means the car sales man will let the buyer take delivery of the car BEFORE the financing is completed. Right on the spot in the parking lot. Several days later, Raceway will call the buyer to say the car loan is not approved. They want the car back or the buyer will have TO SIGN another deal (car loan) to get the car. So, when the buyer return to get another "offer", Raceway Nissan (the Finance Manager) will give loan that is more expensive and raise the price. This is Yo-Yo financing scam!! Of course, if the car is not return, they can report the car stolen. Or will impose high charges or fees for the use of the car. In the RISC contract, Raceway Nissan has 10 days from the date of the CONTRACT to cancel the deal if they cannot assign the credit (ie get the car loan approved from the lender). This is called the SELLER's RIGHT To Cancel (page 6 of the contract as of 9/2014). And, of course, they will tell the buyer the car loan is NOT approved (credit cannot be assigned to the lender) even if they can. That's b/cos they want the buyer to return to perpetrate the Yo-Yo scam. The buyer can refuse to return the car if the notice of cancellation was received by the buyer AFTER 10 days from the contract date. That's b/cos Raceway Nissan become the lender after 10 days passed and cannot elect to cancel the deal. Buyer can send the payment to Raceway Nissan the 1st payment before the due date (RISC will state the due date of the payment). Of course, they lure the buyer to the dealership with very low interest rate and low pricing terms to initiate the scam. Raceway Nissan has no intention to sell at such low advertised prices. Even if the contract is signed, they will attempt to forge the car price with fraudulent charges. So beware. More
slow service This is my second time visiting the service department. Shame on me for returning because it is close to home. A repeat of slow service. First experie This is my second time visiting the service department. Shame on me for returning because it is close to home. A repeat of slow service. First experience, I had an oil change on a weekday morning. My car sat at the free car wash for 35 minutes after waiting for my oil change. Today, my car is in for a new battery, oil change, and crankshaft replacement. My car has been up on the lifter for 60 minutes with no one even touching the car. So far, I have been here 3 hours without an ETA after I asked for one. I strongly recommend you go to the Nissan Service off the 91. Every time I go there, I get awesome service. I will not repeat today's mistake! More