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Raceway Nissan of Freehold - Service Center

Freehold, NJ

4.5
486 Reviews

486 Reviews of Raceway Nissan of Freehold - Service Center

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October 01, 2023

Chris was very helpful and courteous during my service visit. I’d recommend him any time. More

by KANE.JA751
Recommend Dealer
Yes
Employees Worked With
Oksana Waymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer, Madison Perkins
Oct 03, 2023 -

Raceway Nissan of Freehold responded

Thank you so much for your positive comments about Raceway Nissan of Freehold! We hope to be of service to you again in the future. Best wishes, Raceway Nissan of Freehold

September 30, 2023

Tyler was very helpful with all my questions and needs. Kept me updated on the progress of my repairs and updated me with all the required information More

by LAKSH7646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 03, 2023 -

Raceway Nissan of Freehold responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Raceway Nissan of Freehold

September 30, 2023

I think it is horrible how you charge for not finding anything on a diagnostic test that I told you already wouldn't sow anything. But didn't want to see if the sensor under the brake should be replaced More

by A.LAWNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Polzer, Madison Perkins
Nov 10, 2023 -

Raceway Nissan of Freehold responded

We're sorry to hear about your frustration with the diagnostic test and the recommendations. We value your feedback and take it seriously. Our aim is to provide accurate and helpful information, and we apologize if we fell short of your expectations. We appreciate your business and would like the opportunity to address your concerns. If you have further questions or would like to discuss your experience, please feel free to reach out to us directly at (732) 504-3135. Thank you for sharing your thoughts. Sincerely, Raceway Nissan of Freehold Management

Nov 11, 2023 -

A.LAWNICK responded

Im sorry too. Your staff didnt want to hear what I had to say. They had no intrest at all.

September 30, 2023

Excellent service; quick response to any questions that may arise; good to have refreshments in the waiting room area. More

by B.WHITETAIL
Recommend Dealer
Yes
Employees Worked With
Marquis
Oct 03, 2023 -

Raceway Nissan of Freehold responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

September 28, 2023

The service appointment was easily scheduled. The service representative was very helpful. Although there was a hiccup, the service was done. More

by nyle2boo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
Oct 03, 2023 -

Raceway Nissan of Freehold responded

We are so happy to read such a great review about Raceway Nissan of Freehold! We apologize for any inconveniences with our service you may of had.

September 26, 2023

Convenient, very accommodating. They are very thorough when I bring my vehicle in for servicing More

by CHANO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
Sep 29, 2023 -

Raceway Nissan of Freehold responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Raceway Nissan of Freehold

September 24, 2023

Great service Friendly Very patient with me Good coffee Clean Who worked on my car was carefull with car More

by VIOLET_AGARAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names look it up
Sep 26, 2023 -

Raceway Nissan of Freehold responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2023

The problem still exists, after spending $1400 dollars, I am disappointed, I didn’t know if I can trust them to fix my car More

by G.IGNARRA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Polzer, Madison Perkins
Sep 27, 2023 -

Raceway Nissan of Freehold responded

We're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (732) 504-3135 to speak to our manager directly. Sincerely, Raceway Nissan of Freehold Management

September 22, 2023

Katrina was my service advisor and Dion was my technician. I requested them because they had done such a great job on my daughters car not long ago. Katrina provided excellent communication betw More

by S Kupferberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Farraina, Dion
Sep 26, 2023 -

Raceway Nissan of Freehold responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 21, 2023

service was quick and efficient. great job by my service advisor tyler. would recommend as a service advisor. More

by andrewfrizziola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 25, 2023 -

Raceway Nissan of Freehold responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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