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Raceway Nissan of Freehold - Service Center

Freehold, NJ

4.5
489 Reviews

489 Reviews of Raceway Nissan of Freehold - Service Center

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October 18, 2017

Oil change-quick and easy I dropped into Nissan on my way to a doctors appointment. I had a limited amount of time. I wasn't sure i would have enough time. Sergio helped m More

by arlene siev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Oct 25, 2017 -

Raceway Nissan of Freehold responded

Thank you for the 5-star review, Arlene! I am glad Sergio was able to make your service experience quick and easy. I will pass along your kind words to Sergio and we look forward to seeing you again!

September 14, 2017

THE GREATEST SERVICE EVER. IT WAS MY PLEASURE TO MEET AND BE A CUSTOMER OF LIZ TRIOLA. SHE IS A EXCEPTIONAL PROFESSIONAL. WELL SPOKEN AND UNDERSTANDING. SHE IS VERY WELL INFORME More

by jerryc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Triola
Sep 18, 2017 -

Raceway Nissan of Freehold responded

Thank you for the 5-star review! We are glad to hear Liz was beyond exceptional in helping you with all your needs or questions. We will pass along your kind words to Liz, and we look forward to working with you again in the future!

August 12, 2017

Kay Graf of Nissan - Freehold Kay Graf was my Service Consultant during a recent visit and she treated me as if I was the only customer in the store, kept all the promises on time More

by matthew2011nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graf, Kay
Aug 14, 2017 -

Raceway Nissan of Freehold responded

Matthew, thank you for the excellent review! We will be sure to pass along the kind words to Kay. Please come back to see us again soon!

July 31, 2017

Brought my car in for repair and got the run around I dropped my car off for a transmission repair on a Thursday night. It took four days to get someone who knew what was going on with the car. After de More

by BStahl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Multiple
Sep 18, 2017 -

Raceway Nissan of Freehold responded

Thank you for taking the time to leave this review. I am sorry to see your experience was not positive. We strive for a welcoming and positive attitude throughout our store. Furthermore, we want nothing but top-notch service on any car brought into our service center. I would like to discuss your experience with you in further detail so I can apologize and hopefully restore your faith in us. Please contact me at (877) 465-0622 or email me at MDeAngelis@DCHUSA.com at your earliest convenience. I look forward to hearing from you. Sincerely, Michael DeAngelis, Service Manager

July 25, 2017

Difficult situation resolved My 2014 Murano needed rear shocks and repairs at 27K miles. With help from Nissan Consumer Affairs and DCH Service Adviser Liz Triola, my SUV has been More

by vishsnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Triola
Jul 27, 2017 -

Raceway Nissan of Freehold responded

Thank you for the awesome review! We are so glad Liz could help get you the service your vehicle needed. Please come back and see us again soon.

June 13, 2017

Car trouble made easy Had a bad transmission in a 2014 Altima. Got CVT Recall performed at a different Nissan dealer, when the problem continued, I brought it back and the More

by AltimaTransmission2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Triola
Jun 14, 2017 -

Raceway Nissan of Freehold responded

Thank you for the 5-star review! We are so glad that we were able to provide such a great experience. Please do not hesitate to reach out if you have any other questions or concerns.

May 03, 2017

My service advisor rocks! My service advisor is awesome! Every time I pull into the shop Kristamarie comes around from her desk to personally greet me and ask how me and my fa More

by DJ Greg Nice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristamarie Calabrese
May 09, 2017 -

Raceway Nissan of Freehold responded

Thank you for the 5-star review, Greg! We will be pleased to let Kristamarie know of your kind words. It is great to hear that she has continued to exceed your expectations.

April 09, 2017

Excellent service Liz, my service rep was very nice, she kept me updated the whole time my car was there. Even when I went in to pick up my car she went through all th More

by Altimapaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Triola
Apr 11, 2017 -

Raceway Nissan of Freehold responded

Thank you for the awesome review! We will be sure to pass along your kind words to Liz. We hope to work with you again soon.

March 18, 2017

HORRIBLE EXPERIENCE FROM START TO FINISH !!! My son leased a brand new Maxima from this dealer. Right from the start we experienced a significant problem. My son and i negotiated a deal for a l More

by Tom B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Assistant Sales Manager & former Service Manager
May 29, 2016

Tremendous effort I brought my '05 Xterra to Freehold Nissan because the check engine light came on. The problem?? Dead transmission! Thank God for extended service More

by stylestj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric in Service
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