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Raceway Nissan of Freehold - Service Center

Freehold, NJ

4.6
483 Reviews

483 Reviews of Raceway Nissan of Freehold - Service Center

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May 08, 2018

Courteus and professional staff I purchased my Nissan Frontier from this dealership in 2016. The entire staff has always been courteous, professional ans caring. The service personne More

by nels2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Marques, Mr.
May 10, 2018 -

Raceway Nissan of Freehold responded

We are grateful for your flattering, excellent review! It was our pleasure to provide you with service that exceeded your expectations! We look forward to the next time you stop by!

March 24, 2018

theft This place is insane i replaced my tire and they never gave back my old tire its still new, the guy said they have to put it on their inventory More

by maria123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Colon
January 31, 2018

THE BEST CUSTOMER SERVICE THAT I RECEIVED IN ALL MY YEARS One person name SERGIO SOSA was an excellent attendant. He take care and resolve all my issues with the Transmission of my ROGUE, my car now is runnin More

by julionissan10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Sosa
Jan 31, 2018 -

Raceway Nissan of Freehold responded

Thank you for the wonderful review! We are so happy that Sergio was able to help you with your Rogue. We look forward to seeing you soon.

November 15, 2017

quality service Tom Petruzziello was my service advisor. He listened carefully to my reason for bringing my Maxima in and accepted all coupons I had received for serv More

by tmax48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Petruizello
Nov 15, 2017 -

Raceway Nissan of Freehold responded

Thank you for this awesome 5-star review! We are glad to hear Tom was able to provide top-notch customer service. We appreciate the recommendation and look forward to your next visit!

October 18, 2017

Oil change-quick and easy I dropped into Nissan on my way to a doctors appointment. I had a limited amount of time. I wasn't sure i would have enough time. Sergio helped m More

by arlene siev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Oct 25, 2017 -

Raceway Nissan of Freehold responded

Thank you for the 5-star review, Arlene! I am glad Sergio was able to make your service experience quick and easy. I will pass along your kind words to Sergio and we look forward to seeing you again!

September 14, 2017

THE GREATEST SERVICE EVER. IT WAS MY PLEASURE TO MEET AND BE A CUSTOMER OF LIZ TRIOLA. SHE IS A EXCEPTIONAL PROFESSIONAL. WELL SPOKEN AND UNDERSTANDING. SHE IS VERY WELL INFORME More

by jerryc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Triola
Sep 18, 2017 -

Raceway Nissan of Freehold responded

Thank you for the 5-star review! We are glad to hear Liz was beyond exceptional in helping you with all your needs or questions. We will pass along your kind words to Liz, and we look forward to working with you again in the future!

August 12, 2017

Kay Graf of Nissan - Freehold Kay Graf was my Service Consultant during a recent visit and she treated me as if I was the only customer in the store, kept all the promises on time More

by matthew2011nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graf, Kay
Aug 14, 2017 -

Raceway Nissan of Freehold responded

Matthew, thank you for the excellent review! We will be sure to pass along the kind words to Kay. Please come back to see us again soon!

July 31, 2017

Brought my car in for repair and got the run around I dropped my car off for a transmission repair on a Thursday night. It took four days to get someone who knew what was going on with the car. After de More

by BStahl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Multiple
Sep 18, 2017 -

Raceway Nissan of Freehold responded

Thank you for taking the time to leave this review. I am sorry to see your experience was not positive. We strive for a welcoming and positive attitude throughout our store. Furthermore, we want nothing but top-notch service on any car brought into our service center. I would like to discuss your experience with you in further detail so I can apologize and hopefully restore your faith in us. Please contact me at (877) 465-0622 or email me at MDeAngelis@DCHUSA.com at your earliest convenience. I look forward to hearing from you. Sincerely, Michael DeAngelis, Service Manager

July 25, 2017

Difficult situation resolved My 2014 Murano needed rear shocks and repairs at 27K miles. With help from Nissan Consumer Affairs and DCH Service Adviser Liz Triola, my SUV has been More

by vishsnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Triola
Jul 27, 2017 -

Raceway Nissan of Freehold responded

Thank you for the awesome review! We are so glad Liz could help get you the service your vehicle needed. Please come back and see us again soon.

June 13, 2017

Car trouble made easy Had a bad transmission in a 2014 Altima. Got CVT Recall performed at a different Nissan dealer, when the problem continued, I brought it back and the More

by AltimaTransmission2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Triola
Jun 14, 2017 -

Raceway Nissan of Freehold responded

Thank you for the 5-star review! We are so glad that we were able to provide such a great experience. Please do not hesitate to reach out if you have any other questions or concerns.

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