Raceway Nissan of Freehold - Service Center

Courteous and professional staff, they gave me a next day appointment for oil change and tire rotation, no fluff, no push on telling me to fix or replace things that aren't necessary. appointment for oil change and tire rotation, no fluff, no push on telling me to fix or replace things that aren't necessary. More

Got part fine. However, was not called that part was in. Called hung up on 3x. Then told he figured I’d come in. Why would I come in if I wasn’t told part did arriv However, was not called that part was in. Called hung up on 3x. Then told he figured I’d come in. Why would I come in if I wasn’t told part did arrive that morning? Service needs to advise it’s in by calling yo, then telling you a time they can do it. Otherwise first day appointment diagnosis was fine. Gentleman was efficient n courteous. Having it fixed was not pleasant. I gave a decent rating as I haven’t had issues before but I was angry for the disconnects n response of figured I’d come in. More

Please check my file to see who the nice guy who took care of me was. You’re extremely lucky to have employees who really truly care, who keep their word, who exceed expectations, and go above and beyond care of me was. You’re extremely lucky to have employees who really truly care, who keep their word, who exceed expectations, and go above and beyond to make sure that your customers have an amazing experience, especially in 2023. This is an asset that you can’t under value, he did such an amazing job of making sure all of my needs were taken, he made sure I spent my time wisely by getting some Christmas shopping done at the mall nearby. He made sure that I got all of the documentation that I needed to go back to the dealer who didn’t tell me that my passenger door lock was covered by warranty . I just can’t say enough about my wonderful experience. It’s why I will always be a loyal customer to freehold Nissan. More

Excellent service as always, I take both of my Nissans there for service, always hassle free!! Great job by all. there for service, always hassle free!! Great job by all. More

I wanted to rate 5 but few times the servi e was not as expected. Going to dealer means I would expect to know what is going on with my vehicle, something progressive. expected. Going to dealer means I would expect to know what is going on with my vehicle, something progressive. More

Very nice people with a clean service area. Parts folks were very helpful and customer service is paramount. Parts folks were very helpful and customer service is paramount. More

Quick service was great for my needs at the time, the price was a bit high but worth it for the service. price was a bit high but worth it for the service. More

I find that the service department at Freehold Nissan the best experience I've ever "endured". They actually make going there a pleasure as Steve Tsekouras is a good listener and makes me feel that I'm impo best experience I've ever "endured". They actually make going there a pleasure as Steve Tsekouras is a good listener and makes me feel that I'm important. Very necessary when dealing with the public. Thank you Steve! More

Always very helpful, knowledgeable, and honest. Everyone is very nice that works there. Car is always ready when promised. Everyone is very nice that works there. Car is always ready when promised. More

Everyone is very professional and helpful as well. .they do their best to have all work done as quickly as possible..I have. Been very pleased with the dealership. .they do their best to have all work done as quickly as possible..I have. Been very pleased with the dealership. More