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Raceway Nissan of Freehold - Service Center

Freehold, NJ

4.5
483 Reviews
Call Service Center (732) 504-3135

483 Reviews of Raceway Nissan of Freehold - Service Center

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June 07, 2023

I waited nearly 3 hours for an oil change and at the end they couldn't even process any paperwork for it because the coupon I had was entered incorrectly. I didn't even get the free car wash I was promised More

by M.ZAKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Perkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
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June 07, 2023

Everyone was professional and friendly and extremely competent. I will definitely return for my next service. More

by PTMLUZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am unaware of their names
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Jun 21, 2023 -

Raceway Nissan of Freehold responded

We're so glad to hear your experience exceeded expectations! Thanks for choosing Raceway Nissan of Freehold - we're proud to serve you!

June 04, 2023

Very good service and knowledgeable customer service people.Chris was a pleasure to work with More

by GARYBE011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris customer service
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Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for your kind words, Gary! We're so glad that Chris was able to help you get the car you wanted. We appreciate your feedback and value your business.

June 01, 2023

Never again Romany problems with them took 4 service calls to fix my AC unit then wanted 600. No way never again bad dealer had Togo to nissan main office in Texas to revive my money back not a happy cu More

by S.CHARNEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Dunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2023

The waiting area could have been better and more comfortable. The service technician was very nice. More

by lapet921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you! There’s nothing better than a customer who had a great experience with us!

June 01, 2023

Steve in service always helps us he's awesome + goes the extra mile with a smile! Please thank him for us. More

by TOWENSOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve service personnel.
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Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thanks for your positive and encouraging feedback. We hope you’ll recommend us to others.

May 31, 2023

I’ve been servicing both of my Nissan there for years, Steve, Guy, Andy, in Service go above and beyond each time, no issues ever! More

by TOMPNW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve T, Guy P
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Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for your review of Raceway Nissan of Freehold! We are glad to hear that your experience was simple and low-pressure. We value your feedback and appreciate your business.

May 30, 2023

They were good did a great job great work they were great keep it upp More

by Renaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Report | Print
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for your positive comments! We’re proud to have you as a customer and we truly appreciate your business!

May 29, 2023

The service advisor was curious and completed the service on time as promised. The car was cleaned adequately as well More

by Hkotby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oksana Waymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Sousa, George Polzer
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Jun 21, 2023 -

Raceway Nissan of Freehold responded

It’s so great to know you’re happy with us, and thanks for allowing us to serve you.

May 28, 2023

Brought car in for an oil change and to repair my driver side window. They were fast in getting my info and taking the car to do oil change and to fix window. Car was ready time promised including a free ca More

by YANKEES67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Report | Print
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We look forward to our next opportunity to provide you with great service!

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