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Raceway Nissan of Freehold - Service Center

Freehold, NJ

4.5
483 Reviews

483 Reviews of Raceway Nissan of Freehold - Service Center

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June 13, 2023

I do appreciate that they honored a free oil change coupon from a previous owner. More

by JOWMS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The receptionist was very kind and a nice sense of humor. I was there at 7:15 a.m. You want to encounter cheerful people., George Polzer
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for your positive comments! We’re proud to have you as a customer and we truly appreciate your business!

June 13, 2023

Customer service very courteous professional and extremely thorough with my service request and explained what service was needed besides my request More

by M.REGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Jun 21, 2023 -

Raceway Nissan of Freehold responded

We do love happy customers! Thank you very much for your comment!

June 13, 2023

Not very communicative during service. Not everything requested was performed. Very rushed experience. Paperwork missing and inaccurate. Did not give me confidence that all work was perfor More

by MICKYHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler?
June 13, 2023

Very professional, courteous. I have been using Nissan for over 15 years and I am very satisfied with the people and service. More

by LINDA.COURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thanks for your positive and encouraging feedback. We hope you’ll recommend us to others.

June 12, 2023

Staff is very professional and knowledgeable in the services my car needed. I was also greeted promptly. More

by RUIZM0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris , George Polzer
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for taking the time to comment! Your opinion matters, and we’re pleased you think well of us! Stop by Raceway Nissan of Freehold anytime. We’re here to help!

June 11, 2023

As always I was totally satisfied with the service I received and the job was well done. Chris managed the service needed. He is and has been exceptionally helpful in getting my care repaired, serviced More

by SPEECHER335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baleanu was excellent. He’s an asset to Nissan and it’s service cente.
Jun 21, 2023 -

Raceway Nissan of Freehold responded

Thank you for your positive feedback! We’re proud to have you as a customer and we truly appreciate your business! We'll be sure to pass along your kind comments to Chris!

June 10, 2023

Polite staff clean environment. Service was completed in a timely manner. Wish the vehicle was returned cleaned and washed like my Lexus is. More

by DAD45826
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Jun 21, 2023 -

Raceway Nissan of Freehold responded

We’re glad to know we were successful. Thank you for the excellent review.

June 10, 2023

Wait time was minimal. Very courteous service! Everything was explained before service performed. No surprises! More

by M.BLACKPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer
Jun 21, 2023 -

Raceway Nissan of Freehold responded

We're so glad to hear your experience exceeded expectations! Thanks for choosing Raceway Nissan of Freehold - we're proud to serve you!

June 08, 2023

Did not follow thru with suggested test of driving my auto to check seatbelt malfunction More

by RWEISSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
June 07, 2023

Have been there twice and had an awful experience both times! Once in the sales department and once in the service department. More

by BettyBrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Perkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Uli DeMartino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oksana Waymouth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bayard, David Barysh, George Polzer
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