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Raceway Nissan of Freehold - Service Center

Freehold, NJ

4.5
486 Reviews

486 Reviews of Raceway Nissan of Freehold - Service Center

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August 25, 2023

Great guys all around on top of things from the beginning to the end. Kept me informed of everything along the way my experience was great. Service is great. Service writer was very knowledgeable.and answere More

by stickscityofficial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service writer
Sep 07, 2023 -

Raceway Nissan of Freehold responded

Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

August 24, 2023

They are professional and respectful. Mostly they care about their customers. I’ve always been satisfied with my customer service I received. More

by LEEW927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I can’t remember names
Sep 07, 2023 -

Raceway Nissan of Freehold responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Raceway Nissan of Freehold

August 24, 2023

Friendly staff. I had Chris take care of me. He was very personable and took the time to explain and answer my questions. I will request him in the future. More

by PAIGETOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 07, 2023 -

Raceway Nissan of Freehold responded

We are so happy to read such a great review about Raceway Nissan of Freehold! We hope to be of service to you again in the future. Best wishes, Raceway Nissan of Freehold

August 23, 2023

Everything they said they were going to do they did in a timely fashion thank you very much but I must say it highly priced. More

by LADYRED7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
August 22, 2023

It took almost two and a half hours for an oil change, and this was with me making an appointment. This is on me though, every time I have come here it takes hours, but fortunately I can something about More

by C.prosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Perkins
Sep 01, 2023 -

Raceway Nissan of Freehold responded

Dear C.prosser, Your time is valuable, and we deeply regret that your oil change took much longer than anticipated, even with an appointment. We understand that waiting for routine maintenance can be frustrating, and we acknowledge that our service fell short of your expectations. We take your concerns seriously and will be looking into the reasons behind the delay to ensure that such instances are minimized in the future. Please feel free to reach out to us directly if you have any further questions or concerns. Raceway Nissan of Freehold Management

August 22, 2023

I went for an oil change and they went beyond just changing my oil but they checked out other areas of my car. I feel very comfortable with the service that is offered for that reason. More

by C.WARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
August 22, 2023

Car was taken for repair very quickly. .I was informed on repair throughout time spent waiting..I had a good experience and found everyone very professional More

by P.ROSENSTEIN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
August 22, 2023

I like this dealership because it is close to my house, and the people are really nice More

by JACKIEACEVEBAR356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
August 22, 2023

I apologize for not recalling her name, but the specialist (‘Kat’) was extremely helpful and informative, and took the time to explain and review what to do. Despite the extent and cost of the ser More

by ruckus1382
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat
August 22, 2023

Service was good but I didn’t receive a report after like I normally receive More

by K.SWAYZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
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