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Raceway Nissan of Freehold

Freehold, NJ

Overview
Employees
Reviews
Vehicles
4.7
1,492 Reviews
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4041 U.S. 9 N

Freehold, NJ

07728

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Showing 1,492 reviews

August 15, 2023

Poor sales with new lease help at inception ; later to be remedied only after escalated. More

by aabrianmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oksana Waymouth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer, Madison Perkins
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Sep 01, 2023 -

Raceway Nissan of Freehold responded

Dear aabrianmark, We deeply appreciate your feedback and thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced regarding the poor sales assistance during the inception of your new lease. Your concerns have not gone unnoticed, and we are committed to addressing the issues you encountered. We understand how crucial it is for our customers to receive top-notch service from the very beginning, and we acknowledge that we fell short in this instance. We encourage you to reach out so we can further discuss your recent visit and hopefully come to an understanding. Raceway Nissan of Freehold Management

August 14, 2023

The discount price not as advertised. I pay full price for oil change even it was advertised with a discount price More

by A.CEAUSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Polzer, Madison Perkins
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August 12, 2023

Everyone was very friendly & it wasn’t a high pressure experience. Johnny our salesman was exceptionally nice & such a gentlemen. From beginning to end. I’m very happy overall & would highly recommend. More

by JennaDarsi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny was our salesman & he was great!
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Aug 23, 2023 -

Raceway Nissan of Freehold responded

Thanks for your positive and encouraging feedback, Jenna! We hope you’ll recommend us to others.

August 11, 2023

Horrible experience. Management will not call back regarding my experience. Will never recommend this dealer! More

by SCOLE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oksana Waymouth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 11, 2023

Always courteous, attentive to your needs fast and most of all reliable. Only complaint the car wash. They do not do a good job. More

by W.CAPELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
Report | Print
August 11, 2023

Service was good and completed in a timely manner service personnel were thorough and polite More

by Jamesknowles292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
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August 11, 2023

Pleasant staff, efficient service, and fair prices keep me coming to Raceway Nissan for all my car needs. More

by BDEVUN
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
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August 11, 2023

Fast, friendly, professional informative interaction regarding the condition of your car and what’s needed to fix. More

by GANGINJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer, Madison Perkins
Report | Print
August 11, 2023

Fair prices. Willingness to work with customer. They give an accurate time it will take to finish the job. More

by Jayrestifo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brower, Madison Perkins
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August 11, 2023

There’s was an issue with a faulty battery they installed they took care of it without hesitation More

by VIRGOGIRL5390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Baleanu was very professional and helpful
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