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Raceway Nissan of Freehold

Freehold, NJ

4.5
1,361 Reviews
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4041 U.S. 9 N

Freehold, NJ

07728

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Showing 1,361 reviews

August 19, 2023

Excellent service. Explained all that was recommended and how much things would cost. Told I could come back More

by CLUBSHELL
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Aug 24, 2023 -

Raceway Nissan of Freehold responded

We are so happy to read such a great review about Raceway Nissan of Freehold! We hope to be of service to you again in the future. Best wishes, Raceway Nissan of Freehold

August 17, 2023

Very professional great service. Short waiting time.. pointed out repairs needed. I would definitely use this dealership again. More

by C.DAMICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oksana Waymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Aug 24, 2023 -

Raceway Nissan of Freehold responded

Hi C.damico! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 17, 2023

Johnny is excellent. Very attentive and caring. Unfortunately our CPO had a check engine light come on a few days after taking delivery. Issue was resolved but this kee More

by ITALIANOANT911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina in Service and Johnny is Sales
Aug 24, 2023 -

Raceway Nissan of Freehold responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2023

I am new to this Nissan dealership (but have leased and owned several Nissans). So far I have found the service (particularly George and Marques) to be very customer oriented and helpful. Will definitely g More

by aberer719
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marques Haynes, George Polzer
Aug 24, 2023 -

Raceway Nissan of Freehold responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2023

Great service from start to finish. I highly recommend Raceway Nissan in the Freehold area. Professional and courteous staff More

by N12517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Aug 24, 2023 -

Raceway Nissan of Freehold responded

Thank you for the kind words regarding your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2023

Excellent service staff, utmost professionals. I know my car is in good hands. Will definitely come back. More

by K.CHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marques
Aug 24, 2023 -

Raceway Nissan of Freehold responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2023

Quick and easy. Only complaint is that they adjusted my driver's seat which was annoying to get back to a comfortable position. Other than that no complaints. More

by R.ROFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Aug 19, 2023 -

Raceway Nissan of Freehold responded

We do love happy customers! Thank you very much for your comment.

August 15, 2023

Mr. Groeller was very unprofessional. We didn’t get all the information about the vehicle and gave us false information about the certified warranty. He was very rude to my family and I wouldn’t recommend More

by MAJABOGDAN7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Groeller
Aug 20, 2023 -

Raceway Nissan of Freehold responded

We're sorry to learn about your experience with our staff. This is not the level of service we strive to provide and we take your comments very seriously. We’d appreciate the opportunity to make things right and hope you'll reach out to connect with us so we can work with you to address your concerns. Thank you. Raceway Nissan of Freehold Management

August 15, 2023

The service was good, the technician was very kind as well as the customer service worker. More

by shariar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Aug 19, 2023 -

Raceway Nissan of Freehold responded

Thanks for your kind review, shariar! We appreciate your feedback.

August 15, 2023

Poor sales with new lease help at inception ; later to be remedied only after escalated. More

by aabrianmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oksana Waymouth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Sep 01, 2023 -

Raceway Nissan of Freehold responded

Dear aabrianmark, We deeply appreciate your feedback and thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced regarding the poor sales assistance during the inception of your new lease. Your concerns have not gone unnoticed, and we are committed to addressing the issues you encountered. We understand how crucial it is for our customers to receive top-notch service from the very beginning, and we acknowledge that we fell short in this instance. We encourage you to reach out so we can further discuss your recent visit and hopefully come to an understanding. Raceway Nissan of Freehold Management

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