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Raceway Nissan of Freehold

Freehold, NJ

4.5
1,361 Reviews
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4041 U.S. 9 N

Freehold, NJ

07728

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Showing 1,361 reviews

August 29, 2023

Great service no waiting to drop off car. Everyone was nice and friendly. Even gave me a number to text to find info on my service More

by Dnk1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Sep 07, 2023 -

Raceway Nissan of Freehold responded

We are glad we could help! We hope to be of service to you again in the future. Best wishes, Raceway Nissan of Freehold

August 28, 2023

Service department personnel are great. Everyone very friendly and knowledgeable. Marcus and Tyler was very helpful,polite and listen to my problems with my car. More

by CATHYMCPHERSON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler,Marcus in service department. Also Scott the technician
Sep 07, 2023 -

Raceway Nissan of Freehold responded

We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 27, 2023

I made an appointment for an oil change, everything went smooth and my car was ready when promised. More

by C.LOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Sep 07, 2023 -

Raceway Nissan of Freehold responded

Thank you for the kind words about your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2023

Absolutely Excellent in every way! Efficient, straight forward made the whole process very easy it was great! More

by N.GOTTLIEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor, George Polzer
Sep 07, 2023 -

Raceway Nissan of Freehold responded

We're so happy we were able to help you out! We hope to see you soon!

August 26, 2023

My service rep, Chris, was very helpful explaining what was needed and my repairs were completed in a few hours. My only complaint was I thought the price on repairing my shifter was high, approximately $1 More

by JMF342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris gets 5 stars
Sep 07, 2023 -

Raceway Nissan of Freehold responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2023

Great guys all around on top of things from the beginning to the end. Kept me informed of everything along the way my experience was great. Service is great. Service writer was very knowledgeable.and answere More

by stickscityofficial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service writer
Sep 07, 2023 -

Raceway Nissan of Freehold responded

Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

August 24, 2023

They are professional and respectful. Mostly they care about their customers. I’ve always been satisfied with my customer service I received. More

by LEEW927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I can’t remember names
Sep 07, 2023 -

Raceway Nissan of Freehold responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Raceway Nissan of Freehold

August 24, 2023

Friendly staff. I had Chris take care of me. He was very personable and took the time to explain and answer my questions. I will request him in the future. More

by PAIGETOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 07, 2023 -

Raceway Nissan of Freehold responded

We are so happy to read such a great review about Raceway Nissan of Freehold! We hope to be of service to you again in the future. Best wishes, Raceway Nissan of Freehold

August 23, 2023

Everything they said they were going to do they did in a timely fashion thank you very much but I must say it highly priced. More

by LADYRED7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
August 22, 2023

It took almost two and a half hours for an oil change, and this was with me making an appointment. This is on me though, every time I have come here it takes hours, but fortunately I can something about More

by C.prosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Perkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Raceway Nissan of Freehold responded

Dear C.prosser, Your time is valuable, and we deeply regret that your oil change took much longer than anticipated, even with an appointment. We understand that waiting for routine maintenance can be frustrating, and we acknowledge that our service fell short of your expectations. We take your concerns seriously and will be looking into the reasons behind the delay to ensure that such instances are minimized in the future. Please feel free to reach out to us directly if you have any further questions or concerns. Raceway Nissan of Freehold Management

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