Raceway Nissan of Freehold

On 9th July I had appointment with Freehold kia for 2006 Honda Civic LX and I was very excited after seeing the photos and information about the car online and I made up my mind to buy the car. But when I s Honda Civic LX and I was very excited after seeing the photos and information about the car online and I made up my mind to buy the car. But when I saw the car it was damaged as it hit the curb and also the check engine light was on. None of this info was provided to me when I booked the appointment. After this completely frustrating experience, I decided to stop by at Freehold Nissan which is right opposite to Freehold Kia. Immediately one employee approached us and introduced him as John Cordano and I told him about my experience with Freehold Kia and told him about my budget. Within minutes he started cheking out his Inventory and showed us two three cars. My friend test drove Nissan Maxima SE for me but I wasn't happy with that car(Nothing wrong with the car but just too long for me and I am still not comfortable with parallel parking). So we were still looking around and GM talked about the 2008 Honda Civic LX. John was cool and never pushed me, he came up with two other cars within my budget. And finally I decided to test drive 2008 Honda Civic and me and my friends immediately fell in love with the car. After the test drive the real scene began, there was another couple ready to buy the same car at the same time. This was critical time and John handled it very well and finally I had the keys in my hand. This is my first car and I am really happy that I got it through such a nice dealership. I would buy a car with them in future without any hesitation and would recommend to my friends as well. Anyone who is planning to visit this dealer for new or old car purchase, I would recommend you take appointment with John. And I would like to thank GM as well for giving me the best deal in the market. More

John our salesman noticed that I was limping as I came into the car dealership. With that he inquired if I needed assistance getting around. After talking, he learned that I had been injured in an auto into the car dealership. With that he inquired if I needed assistance getting around. After talking, he learned that I had been injured in an auto accident and needed a new car. So he asked me about what I was looking for and what I might be comfortable in. He then began to show me some cars in the showroom. We then went to his desk and he went on the computer to show me different options, colors, interiors and prices. Once I selected what I was looking for, he drove it to the door for me to look at and test drive instead of me limping around the car lot. After narrowing it downfrom four cars, I decided on the car I was looking to buy. He never pushed me, he just listened to me and showed me what he had to offer or what he could help me with. It was not my intention to actually buy a car that day but I got everything I was looking for including a sales rep that didn't try to just sell me a car...he made me feel good. This was the first time I ever bought a car so quickly, with such ease and feeling as though I got the BEST deal in the market...AND I still feel this way!!! Everyone from the GM to the guys who prepped my car were great. I would buy a car again from them without hesitation!! More

The top on my convertible was rotting after only five years and was garage kept. Nissan was no help at all but the people at DCH Freehold Nissan were so understanding and comforting to me. I am so happ years and was garage kept. Nissan was no help at all but the people at DCH Freehold Nissan were so understanding and comforting to me. I am so happy because I know I am right and the top never should have been in that condition after such a short period of time. Mr. Leone was wonderful and took the time to go over the entire situation with me and then Mr. Cottrell called and I was relieved that they understood and agreed with me. They replaced my top within a few weeks and it looks fabulous. Thank you to the wonderful people at this dealership for their find character. madalyn1@optonline.net More

I began thinking about what I was going to do a couple months ago as my car was going to need tires and my lease was coming do, then Nissan came out with its pull ahead programs so instead of putting mone months ago as my car was going to need tires and my lease was coming do, then Nissan came out with its pull ahead programs so instead of putting money into the car, I decided to take advantage of the great programs, lease loyalty cash, and the latest technology available on the market. I knew right off the bat I wanted a Nissan or Infiniti product. The 2011 Nissan Maxima had the features, looks, power, and technology that I love in a car. Sharif, on of the BDC reps in the sales department gave me all the information I needed to help make my decision process easier. His follow up and attention to detail was top notch. Being in the car business at an import dealership also being a prior Nissan and Infiniti sales consultant I only wish that the BDC department at the dealerships I worked at past and present handled things the same way. I came in last Tuesday picked out my car and Sherry handled the paperwork quickly and efficiently. We had to wait to get into finance, but it was the toward the end of the month, and people were buying deals taking advantage of Nissan's agressive lease programs combined with DCH Freehold Nissan's aggressive pricing. I have never seen a Auto Group more competitive. The DCH auto group strives to ensure quality assurance and top notch customer service. They strive in customer service and it is the guiding principals of the way they do business. Straight forward, honest, honesty, and integrity are the reasons why I would recommend DCH Freehold Nissan to anyone looking for a new or quality pre-owned Nissan. I worked at two different Nissan dealerships, yet chose to travel out of my area to do business with DCH because they have such a great reputation. Being in the busines I know managers at Red Bank, Pine Belt Keyport, and Sansone 66, yet I chose DCH. Once again I thank you for the great deal on my Maxima, I can't drive it enough, I bought the 3.5 SV Premiem Package with Premium Technology Package, there is not a thing this car doesn't have. So all said and done, DCH is the best rated Nissan Dealer in the state of New Jersey, obviously its for a reason. Thanks so much! Michael P. DePonte More

Great dealership. Friendly service. John was a great salesmen. He was very comfortable to talk with about finances of the car and did not push for anything. Made me feel very comfortable buying there. T salesmen. He was very comfortable to talk with about finances of the car and did not push for anything. Made me feel very comfortable buying there. The test drive was great. He told me in great detail about the car and all its features and its potential. He knew exactly what he was talking about. Very Friendly person. I would recommend him to friends and family. Thank you John and DCH for a great buying experience! More

In January, I bought a Nissan Juke from Freehold Nissan and the experience I had was a good one. The Sales Manager Eric Cennames (Sp?) made my purchase a pleasant one (even though negotiating the price w and the experience I had was a good one. The Sales Manager Eric Cennames (Sp?) made my purchase a pleasant one (even though negotiating the price was the difficult part). After that was said and done, Eric answered all of my questions and even went out of his way and helped me find a place that can put my pedal extensions on so I can drive my car. I love my Juke! :) :) Even after my purchase, Freehold Nissan took care of my first oil change. I would recommend Eric and his managing crew at Freehold Nissan to people I know. So thanks Freehold Nissan! Warm regard, Eyvette Hanna Owner of a 2011 red Juke SV More

I first inquired about my vehicle via the dealers web site. The internet sales person was quick in responding to my email and was able to provide me an enticing quote. While researching DCH Nissan, it site. The internet sales person was quick in responding to my email and was able to provide me an enticing quote. While researching DCH Nissan, it became apparent to me that it was the type of company I would do business with, as the reviews were all positive. Although, DCH is expanding there service department, the showroom and rest of the establishement was clean and proffesional looking. The entire process for me was as pleasant as it could be when spending a ridiculous amount of money for a vehicle. I would not only recommend DCH Nissan to family and friends, I will purchase my next vehicle from them, More

I saw a reasonably priced used car on the dealer's website and came in to test drive it. One thing I noticed was the alloy wheels were slightly scratched in the pictures on the website. It was no big website and came in to test drive it. One thing I noticed was the alloy wheels were slightly scratched in the pictures on the website. It was no big deal to me that they were scratched, but when I came in to test drive the car I noticed someone had spray painted all the alloy wheels with a dull metallic grey spray paint. It was very tacky looking and there was even some paint overspray on the rubber tires. This wasn't a deal breaker to me, but it gave the impression to me that the dealership as a whole would resort to a quick, cheap fix to cover up a flaw, even if the fix was not in the best interest of the car in the long term. Really?? Who spray paints metal alloy rims? Now several months later, as expected, the spray paint is chipping and peeling away, leaving rims that look even worse than the original scratches the wheel had in the first place. But that is not my main issue. The purchase process was long and excruciating! Shay Patten was the sales person, and at the time I got the impression that he was very inexperienced. During the negotiations he would routinely dissapear for long periods of time, only to come back with little headway towards a better price. After we finally agreed on a price, I was hoping I could get out of there in a short amount of time because I was paying cash for the car without any financing. Shay said it would take about an hour before everything was done. I was floored, because I had never heard of having to wait that long AFTER the negotiations were over just to pay, sign and drive away. But by the end of the day I could only wish the wait was just an hour, because this is where it got really bad. Mr. Patten would come back with a few papers to sign, then take them to a different office, then disapear. He would come back between 10 minutes and sometimes a half hour later with another document to sign, then disappear. A half hour later there was another appearance with another document to sign. With each visit I grew more frustrated, and reiterated to him that I was paying cash, I just wanted to sign everything I needed to all at once, write a check and leave. His replies were that it was the end of the month, the finance department is really busy processing those people purchasing new cars, and they were the only ones that could draw up the bill of sale for me to sign before I could go. I was repeatedly told it would just be a short while and I should be one of the next few to be done. It was even more frustrating because with each "disappearance" of the sales person, I would see him walking in a continuous cycle out the back service door, around to the front line of cars, up the ramp into the side entrance, past the sales manager's office, past the financing department, and then out the back service door again, only to repeat the whole cycle once again... repeatedly. When he would come inside during this cycle he would either avoid eye contact with me sitting at his desk or avert his eyes as I glared at him. Yes, I had the impression the salesman would rather walk this same beat, hoping to drum up new business, rather than sit at his desk with me, or even better, to stand in the office of the financing department demanding that I be the next bill of sale to be processed. He wasn't working for me at all. Customers that sat down after me that were fortunate enough to have a different salesperson closed the deal and left with their new vehice long before I did. The total time spent at the dealership that day: Just over 6 hours. Would I ever give them another minute of my time? Absolutely not. More

Wanted to purchase a 2011 Maxima and went to Freehold Nissan after collecting some Internet quotes from a few dealerships. Their price was not the lowest one, but I went there because of their great r Nissan after collecting some Internet quotes from a few dealerships. Their price was not the lowest one, but I went there because of their great ratings at this website. Our first visit to the dealership wasn't great. The sales team made several mistakes on the numbers and document, and we were quite frustrated and left without buying anything. I posted my comments about the first visit at this website. The management of the dealership quickly responded to my issue, and offered me a better deal on the car that I can hardly turn down. Generally speaking, this is a great dealership to work with. Although there were some hiccups, they responded to that promptly and effectively. I would recommend this dealership. More

I went in looking for a Altima. I got a great deal with excellent customer service! I would highly recommend this dealership. The salespeople were friendly and informative without being pushy. The car d excellent customer service! I would highly recommend this dealership. The salespeople were friendly and informative without being pushy. The car drives extremely well and I am very happy with my purchase. More