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Raceway Nissan of Freehold

Freehold, NJ

4.6
1,489 Reviews
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4041 U.S. 9 N

Freehold, NJ

07728

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Showing 1,489 reviews

July 17, 2012

I went to DCH Nissan looking for a certified 2012 Nissan Altima. With a trade-in and a few dings in my credit, I wasn't sure of my options. There was no pressure and they were very honest with me. Quite More

by The Black Cat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2012 -

Raceway Nissan of Freehold responded

Thank you Black Cat for taking the time out to share your positive sales experience with the other consumers who may visit DealerRater looking to find out where they should go for their next used or new purchase. I am so happy to hear that you got a great deal on a certified 2012 Altima, one of the best values out there in the used car market. Thanks for the business, Barry Cottrell General Manager

July 09, 2012

With my lease ending in a few months, I decided to start looking at new vehicles. I was in no rush to buy a car but the customer service at this dealership led me to make an early deal. This was the onl More

by metsfanwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2012 -

Raceway Nissan of Freehold responded

Metsfano “In no rush to buy a car”, but you did anyway. No one pushed you into leasing; we were focused on the bottom line price of the car. It sounds like you ran into the right team that treated you as you say “kind and honest”. I am so happy it all worked out. We take pride in treating each customer that way and working on a deal that fits the customer’s needs and not ours. Sounds like it worked for you. Thanks for the Business, Barry Cottrell General Manager PS: R.A. Dickey should be the starter for the NL All Stars.

July 09, 2012

David was a very professional sales representative. I felt confortible the entire time and did not feel pressured. I would recommend this dealership, Nissan, and David to any person interested in a car. More

by Frownhog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2012 -

Raceway Nissan of Freehold responded

Thank you frownhog for sharing your positive sales experience while here making your used car purchase. Very happy to hear that you would have no problem recommending DCH Freehold Nissan to any person interested in a car. Thanks for the business, Barry Cottrell General Manager

June 29, 2012

I have been shopping around for an electric vehicle for about a week. I've requested information from a local Mitsubishi Dealer and they had never gotten back to me. My husband and I decided to call Sanson More

by Jamieyoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2012 -

Raceway Nissan of Freehold responded

Yay for Jamieyoo!!! Thanks for taking the time to share your shopping experience for an electric vehicle. I am so happy to hear that it turned into a positive sales experience here at DCH Freehold Nissan. The Leaf as you know will never cost you money for gas and gives zero emissions. Whenever you need to you are welcome to charge your leaf right here at DCH Freehold Nissan. I think that John & Elliot did the right thing to call you back and lower your monthly payment! Thanks guys!! Thanks for the Business, Barry Cottrell General Manager

June 25, 2012

Had a great experience at this dealership David the sales rep was great he was really patient and tried to work with me to fit my budget. Love my 2010 Nissan maxima! More

by ricangirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2012 -

Raceway Nissan of Freehold responded

Thanks ricangirl for sharing your positive sales experience while making your used car purchase here at DCH Freehold Nissan. The Maxima is a great choice and I am sure you will love it for years to come. Thanks for the business, Barry Cottrell General Manager

June 21, 2012

This was the most pleasant car-buying experience of my life! I appreciate the honesty, integrity, and friendliness shown to me by the sales staff at DCH Nissan. There was no pressure and, most importantly More

by Sue Shrott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2012 -

Raceway Nissan of Freehold responded

“Was the most pleasant buying experience of your life”. Wow!! “Honesty, integrity, and friendliness”. It’s like music to my ears. I am so happy that you did not have to settle and thanks to Mark, Chris and Howie for the treatment you gave to Sue. Thanks for the business, Barry Cottrell General Manager

June 14, 2012

We has a really bad experience at Pine Belt Nissan of Keyport,NJ so we drove over to DCH Nissan. They were beyond phenomenal! From the moment we walked in the door they welcomed us and treated us like we More

by teamnissan2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2012 -

Raceway Nissan of Freehold responded

Thank you teamnissan2012 for taking the time out of your busy day to share your buying experience here at DCH Freehold Nissan. So you had a bad experience at another dealership, so you drove to DCH Freehold Nissan and it was like night And day, to quote you “phenomenal as well as a well-oiled machine”. Thanks John for making another satisfied customer. Thanks for the business, Barry Cottrell General Manager

June 04, 2012

I went into DCH after seeing a used car I was interested in... The salesman Shay, while nice enough I suppose, was very inexperienced and kept wanting Murphy to take over in answering questions or pushing m More

by DCHisAwful
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jun 26, 2012 -

Raceway Nissan of Freehold responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. I read through your comments and it is very disturbing to me that you felt the way you did after speaking with Chris. I have sat down with both Chris and Shay to try and identify who you are and what car you were on but it is not easy to identify the negotiation. I would say that there are instances where we do sell UC & NC at a loss just to move the inventory to a retail sale instead of wholesaling the vehicle. Every UC trade in is different, sometimes we may give too much money on a trade to make a new deal and then we then have to get out of the car and minimize the loss. In no way do I condone speaking disrespectfully to a customer and have spoken to all mainly about just that subject. If you would like to discuss it further please call me at 732-780-3600. Barry Cottrell General Manager

May 24, 2012

Travis was the reason i drove 2 hours to make a deal when i have dealerships in my own backyard. He was pleasant, understanding, and very knowledgeable about the products. He is a great contact at DCH. More

by joe.delaura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Dunst
May 28, 2012 -

Raceway Nissan of Freehold responded

Thanks Travis and thank you joe.delaura for sharing your positive experience with Travis. He must have done a great job for you to drive over 2 hours to make your new car purchase here at DCH Freehold Nissan. Thank you for business, Barry Cottrell General Manager

May 23, 2012

I had a great experience with DCH Freehold and would highly recommend them to others. They were very informative, spent time answering questions and giving advice. Management works with you on the price More

by KimLach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Small
May 28, 2012 -

Raceway Nissan of Freehold responded

Thank you KimLach for taking the time to share your positive sales experience while here purchasing your new vehicle with Jim Small & the rest of the team. I am so happy to hear that the delivery was “expeditiously handled”. Thank you for business, Barry Cottrell General Manager

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