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Raceway Nissan of Freehold

Freehold, NJ

4.5
1,361 Reviews
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4041 U.S. 9 N

Freehold, NJ

07728

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Showing 1,361 reviews

September 19, 2023

Cris the service advisor was extremely pleasant and thourgh when explaining what went into the 60000 mile service and while it’s an expensive service I felt confident that it was the best plan to do. C More

by P.MANGINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris
Sep 22, 2023 -

Raceway Nissan of Freehold responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Raceway Nissan of Freehold

September 19, 2023

Buying the car was an easy and smooth transition. It did not take long to make a good deal. More

by TOM.401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oksana Waymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerrel Daye
Sep 22, 2023 -

Raceway Nissan of Freehold responded

We are so happy to read such a great review about Raceway Nissan of Freehold! We look forward to your next visit! Take care!

September 17, 2023

Not happy being charged for a diagnostic test when the check engine light was on and finding out the problem was the same problem I had when the car was 7 months and has now reoccurring. Probably won't go More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know anyone's name
Sep 19, 2023 -

Raceway Nissan of Freehold responded

Mike, We are sorry you weren’t happy with your service experience. The diagnostic fee is completely put towards the repair as a credit if you choose to fix it with us. We’d appreciate the opportunity to make things right and encourage you to connect with us – we’ll work with you to address your concerns. Thanks! Please reach out to us at (732) 504-3135. Sincerely, Raceway Nissan of Freehold Management

Sep 19, 2023 -

Raceway Nissan of Freehold responded

Mike, We are sorry you weren’t happy with your service experience. The diagnostic fee is completely put towards the repair as a credit if you choose to fix it with us. We’d appreciate the opportunity to make things right and encourage you to connect with us – we’ll work with you to address your concerns. Thanks! Please reach out to us at (732) 504-3135. Sincerely, Raceway Nissan of Freehold Management

September 16, 2023

They were prompt, courteous and efficient. Waiting area is comfortable and clean. I appreciate the car getting washed. More

by gardiner4481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina
Sep 19, 2023 -

Raceway Nissan of Freehold responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 16, 2023

It is difficult to get to a person in the service depth without being placed on a long hold and hearing their speel about the change over to Raceway Nissan over and over and over again. More

by JWOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Perkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Raceway Nissan of Freehold responded

We are disappointed to hear that you are not satisfied with your experience. Thank you for leaving feedback. Please reach out to us at (732) 504-3135 so we may identify ways to improve your experience. Sincerely, Raceway Nissan of Freehold Management

September 16, 2023

I traded in the car I bought at Raceway within a week! That should tell you what I think about Raceway Nissan and I am a loyalty Nissan customer. Check the records! More

by ROBERTTERELLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerell Daye
Sep 19, 2023 -

Raceway Nissan of Freehold responded

We regret to hear that you are displeased with your recent experience with us. We strive for 100% customer satisfaction and would like to make things right. Please reach out to us at (732) 504-3135. We look forward to hearing from you. Sincerely, Raceway Nissan of Freehold Management

September 16, 2023

All employees were very friendly and accommodating. Made it a very pleasant experience. Will definitely continue using the service department More

by MEDONTCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oksana Waymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Sousa, George Polzer
Sep 19, 2023 -

Raceway Nissan of Freehold responded

Hi Medontcare, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 15, 2023

Arrived on time and was greeted by service rep. The work was completed and my vehicle returned nicecand clean. Staff was courteous. More

by cromanxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Farraina
Sep 19, 2023 -

Raceway Nissan of Freehold responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2023

This is my Fourth car I have purchased from Travis Dunst, at this dealership. The best More

by MSGTSTEINLAUF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Dunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Raceway Nissan of Freehold responded

Thanks a million! We appreciate your business and your kind words. We hope we can help with your next new vehicle, too.

September 09, 2023

I initially chose this dealership over the others in my area because of its location and reputation and they had the exact car that I was looking for More

by carmendanna1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oksana Waymouth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Raceway Nissan of Freehold responded

We are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

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