Raceway Nissan of Freehold

buyer I was pleased to work with Mark Gruben. He was extremely nice and helpful. He explained everything to me. The staff was great there. They showed me th I was pleased to work with Mark Gruben. He was extremely nice and helpful. He explained everything to me. The staff was great there. They showed me that they cared about my situation. I'm grateful, and appreciated all of what they did for me that day. More

Fantastic Customer Service A big shout out to Liz Triola she went above and beyond being helpful with my car. I thought I was going to have major expenses right before the holi A big shout out to Liz Triola she went above and beyond being helpful with my car. I thought I was going to have major expenses right before the holiday since my battery died at the dealership. Lucky for me that I had bought my battery at the dealership a few years ago and it was under guarantee. She guided me on all the things I need to do as I approach my 90,000 mile mark to maintain my car in excellent condition so I can buget my expense. I left the place in a great mood. Thank you DCH and Liz Triola Milvian More

Absolutely Recommended This was a very smooth transaction from start to finish . Lea Ruppert answered all of my questions in a timely manner , Pierre made sure my vehicle wa This was a very smooth transaction from start to finish . Lea Ruppert answered all of my questions in a timely manner , Pierre made sure my vehicle was clean and ready and Joe Clossey explained everything thoroughly . Thanks guys I really do appreciate the great deal and the great service . More

great customer service everyone worked hard to get me my loan and terry lee was great!!! I would definitely recommend this dealership to a family member awesome buying exper everyone worked hard to get me my loan and terry lee was great!!! I would definitely recommend this dealership to a family member awesome buying experience More

Great Deal! Mark helped my mother find a great used car. When she said she wanted pin-striping, he added door-guards as well. The car looks and runs great! She Mark helped my mother find a great used car. When she said she wanted pin-striping, he added door-guards as well. The car looks and runs great! She couldn't be happier and I'm jealous. Their used car warranty is better than Freehold Honda by a long shot- Nicer customer service as well. Will definitely recommend Mark Vicens and use Freehold Nissan and again. More

Robert S. was very helpful , courteous, & knowlegable. I was very comfortable with him. the whole experience was good with no complaints what so ever. I would was very helpful , courteous, & knowlegable. I was very comfortable with him. the whole experience was good with no complaints what so ever. I would recommend to anyone! More

THIS IS AN EXCELLENT DEALERSHIP ! This absolutely is the best dealership ! I called to make a service appointment for my Altima (oil change)...and was greeted by a very friendly and e This absolutely is the best dealership ! I called to make a service appointment for my Altima (oil change)...and was greeted by a very friendly and efficient receptionist. Made the appointment very easily. Upon arrival on the date of service I was personally greeted by a polite and efficient employee who escorted me to my service writer Jennine Lakes - she greeted me with a warm smile and a big good morning - This is the third time I have had the pleasure of dealing with Jennine Lakes and I must say that every time she is upbeat, friendly, caring, very professional and knowledgeable and extremely efficient. She helps to make the dealership experience smooth and actually enjoyable. After getting the paper work taken care of she personally escorted me to the waiting area and showed me the coffee and bagels...a nice morning treat. When the car was ready, she came and got me and went over what was done etc and escorted me to the cashier. I have to say, the personal attention that you receive at this dealership is unique and very refreshing. It is a pleasure doing business with this dealership. If you decide to use this dealership service department, please take my recommendation and ask for Jennine Lakes - she will halp you in any way that she can. Great dealership !!! They deserve the award that they received this year. More

Excellent customer service and outstanding vehicle service My normal visit on 5/6/14 was for an express oil change, tire rotation and to check on a new noise I was hearing. I was greeted very professionally a My normal visit on 5/6/14 was for an express oil change, tire rotation and to check on a new noise I was hearing. I was greeted very professionally and efficiently by Liz who is extremely knowledgable and very intuitive. She reasoned very effectively my vague report on the unusual sound I was hearing and made a clear reference for attention to it. I always request service with Andy Plank because of his superior knowledge and high quality service. And this visit proved why I am so trusting of their total quality of care I receive by them both. A major necessary repair was detected to replace my worn out struts. I was advised to return the next day 5/7 for a complete replacement of top quality Toyota strut parts. I did and there became a need to also install new shocks and so called "boot insulators." It was required that my Solara remain overnight and I was offered car service or a rental for my transportation needs. What turned out to be a very expensive and time consuming unplanned car event was handled extremely well and efficiently at a top level of customer and automobile quality service. So all of the above facts lead to one very important message I must share with you. Your wonderful staff members, Liz and Andy, represent a highly regarded reputation of your DCH Nissan Service Department. I freely recommend the integrity that is available at your service business to anyone I know who is in need of top qualified and highly efficient service providers. Thank you! More

Great experience Our experience at DCH Nissan was exceptional. We were interested in a small SUV and wanted to test drive the new Rogue. We explained we were test driv Our experience at DCH Nissan was exceptional. We were interested in a small SUV and wanted to test drive the new Rogue. We explained we were test driving a number of other vehicles in the same class and would not be in a hurry to purchase. There was no high pressure sales pitch and we felt very comfortable with the way we were treated. When we decided to purchase a Rogue i spoke with Lisa and then Terry on the phone and told them what we were interested in. They found what we wanted and brought it to their location. After a lot of research We had a good idea of what we wanted to pay. It was actually quite painless to get to the price range we were looking at. When a price was agreed on there was absolutely no pressure whatsoever to purchase anything extra. We kept waiting for the sales pitch and it never came. We were made aware of the extras and that was it. We were extremely happy with the overall experience and would recommend this dealership to anyone. Ed and Jeanne Sorrenti. More

A very pleasant experience So many times we have had high pressure, unfair, and really unpleasant car buying experiences. This time was very different. Our lease was coming du So many times we have had high pressure, unfair, and really unpleasant car buying experiences. This time was very different. Our lease was coming due and we went in to the dealership to see what kind of lease deals were available. We were greeted by the receptionist who paged Terry Lee and she came right out to help us. She worked with us and offered a few different deals. We told her we'd be back and there was no "what can we do to put you in this car today" high pressure sales pitch. We called back and asked if we could do a few other things and she was totally agreeable. The night we picked up the car Terry was attentive even though she was dealing with other customers at the same time. Once we had all the details worked out we met Joe Clossey in finance and he was very easy to work with, again with no pressure to add anything on to what we had already agreed upon. Overall, a car buying experience that wasn't torturous. More