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Raceway Nissan
Riverside, CA
1,567 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,567 Reviews of Raceway Nissan
October 28, 2024
This corrupt service department added 3,000 MORE MILES to my car to get it out of warranty. My 2022 nissan Sentra battery died. It kept saying system malfunction so i took a photo of my dashboard and my m to my car to get it out of warranty. My 2022 nissan Sentra battery died. It kept saying system malfunction so i took a photo of my dashboard and my mileage read 34,162 (still under warranty) i have photo evidence of this and my car sat there until the tow truck came. I got it towed the 5 miles to the dealership thinking ok great it’s still under warranty so whatever the issue is it’ll be paid for. My car gets dropped off and the service advisor liseth calls me and says that my car is no longer under warranty and a battery will be $375. She tells me that my odometer is reading 37,361 ! I told her she’s incorrect and that my miles are only at 34K. I come up here to speak with the manager Marcos to show proof of that and he doesn’t know how this could’ve happened. So now my car is out of warranty and we know these stupid Nissans are expensive to maintain. The manager offered to give me a free battery and of course he would since I’m sure his people are the ones who messed with my mileage so that i can be out of warranty. I also got a text from the sales department to sell my car since it’s high mileage right now 😒 this place put 3,000 miles on my car in a matter of minutes and no one knows what happened. How does my car mileage jump over 3,000 after it’s dropped off?! They tampered with it and then offered me a free battery when they got caught. More
by Sealeybrytani
Employees Worked With
Liseth Perez , Marcos Estrada
July 29, 2024
I am writing to express my frustration with the dishonest practices I encountered at Raceway Nissan. After finding a truck online, I reached out to Sales Manager Ryan Sanchez, informing him that I am a serio practices I encountered at Raceway Nissan. After finding a truck online, I reached out to Sales Manager Ryan Sanchez, informing him that I am a serious buyer with an 825 credit score, prepared to make a substantial down payment and finance the rest. I requested an out-the-door price for the vehicle, but was told they do not provide that information over the phone and insisted I visit in person. I told him I was from out of state and couldn’t visit in person. During our conversation, Ryan mentioned an additional $1,800 fee, which included $400 for nitrogen in the tires and other questionable charges. Despite my willingness to pay the full listed price plus taxes and registration, I was unable to obtain a clear out-the-door price after two days of attempts. More
by TheChad
Employees Worked With
Oscar Guerrero and Ryan Sanchez
June 17, 2024
In late May of 2024 I took my Murano in for a recall. I had noticed some oil dripping as well. I wanted them to check it out and let me know cause of it. They Said it would cost $225 to diagnose it and t I had noticed some oil dripping as well. I wanted them to check it out and let me know cause of it. They Said it would cost $225 to diagnose it and that could be applied to any repair needed. I agreed to this. I got a call a couple hours later and was told the leak was from the front and rear timing cover, and lower oil pan. They would need to pull the engine out and replace the seals and o-rings. This would cost me $3780. I told them I dont want the repair at this time. I would have my mechanic look at it instead. My mechanic did his own diagnostic and told me the bolts for the oil pan were loose and that was the cause of the leak. He said the reason oil was on the front and back of the engine was likely due to someone spilling oil on it from the oil filter. cost me $150 and the $225 from the dealer diagnostic and not $3780. it has been 2 weeks since he did this and not a drop of oil on the cardboard we put on the driveway. What a xxxxing scam this dealership tried to pull. Either that or just utter incompetence. Either way you should be ashamed. I will NEVER go back to this dealership More
by aj.graphiczone
Employees Worked With
Liseth Perez
June 06, 2024
We recently purchased a vehicle from the sales team at Raceway Nissan in Riverside: including Cameron Diebolt and Daniel Macias. I couldn't be happier with their quality of service and the deal we receive Raceway Nissan in Riverside: including Cameron Diebolt and Daniel Macias. I couldn't be happier with their quality of service and the deal we received on our purchase. They treated us with respect and were fast and efficient with completing the paperwork for that purchase. I really like these guys and will do business with them in the future as need for another vehicle arises. A big thumbs up. More
by bgaines4
Employees Worked With
Cameron Diebolt and Daniel Macras
Verified CustomerApril 03, 2024
Marcos has awesome customer service, always takes care of my family vehicle. Very responsive and ensures we leave driving a safe vehicle with proper repairs done. my family vehicle. Very responsive and ensures we leave driving a safe vehicle with proper repairs done. More
by jaimina2009
Employees Worked With
Marcos Estrada
