RK Subaru

Lynn was sensitive to my needs I bought my first, and only other, Subaru 23 years ago and it was still running but a few things had begun to go wrong and needed repair and the inter I bought my first, and only other, Subaru 23 years ago and it was still running but a few things had begun to go wrong and needed repair and the interior was wearing out so it was about time to start thinking about a new car and, well, Subaru was the only choice for me. I had gone to another dealership but they didn't seem very eager to sell me a car because no one came out to greet me when I drove up but I stayed and did speak to a sales person but was very nonplused by him so then I went to RK and there I met Lynn Tichey. I initially was going to look at an Imprezza, the same model I had for the past 23 years and was very happy with but Lynn saw that I was walking with a cane so she recommended the Crosstrek because that way I wouldn't have to struggle to get up and out of the car, the seat is at a much more comfortable height where I can just turn around and sit into the car and she was right about that. I have a bad hip and degenerative arthritis in my low back and hips and the Crosstrek is much less stressful on me physically and Lynn knew that because she notices things about her customers and what they need, she's not just there to sell cars and make commissions. Now don't get me wrong, she's there to make a living but she looks out for her customers as well, you don't find that everywhere but I got the sense that that was more the rule than the exception at RK. I had occasion to visit RK several times, before and after the purchase and Lynn wasn't always available as she sometimes was with other customers but no matter who I dealt with the experience was always pleasant and left me feeling good that I had purchased from RK and Lynn. I am hoping when I need service that the service experience will be as satisfying. Overall I highly recommend Lynn if you are looking to purchase a Subaru, and I highly recommend a Subaru if you are looking to purchase a car. I am sure you will be as pleased as I have been with both!!! More

Integrity, Honesty, Quality, After 32 years, and seven new car purchases, Lynn (& RK Subaru) is the only person (and dealer) from whom I will purchase a new car. This is the seco After 32 years, and seven new car purchases, Lynn (& RK Subaru) is the only person (and dealer) from whom I will purchase a new car. This is the second Subaru I have purchased from Lynn (my fourth Subie overall) and it was a terrific experience. She knew exactly what I was looking for and the entire process took less than 90 minutes. It is rare to find someone who is as knowledgeable, honest, and helpful as Lynn. I currently own two Crosstreks (I bought them for my kids) and will be purchasing a new Ascent from Lynn withing the next 12 months. There were other SUVs and cars I considered but I chose Subaru again in large part because of the folks that work at RK. Thank you Lynn, you make car buying a really enjoyable, stress-less experience. P.S. The RK service center and body shop are stellar, they offer top of the line maintenance and repairs at extremely fair prices -- don't waste your time at other shops--even for tires because RK beats Treadquarters, etc. for quality , service, and cost. My 2008 Tribeca has 265,000 miles on it and it saved my life twice and my daughter's once. Thank you so much Doug, CJ, and Roger for a decade of superior maintenance service. RK sales and maintenance are a great team, and they are an asset to the VB community. Thank you & God Bless! More

Purchased 3rd subaru We purchased our subaru legacy and most recently purchased our ascent from Steve at RK subaru and both times it has been a pleasant experience. Compar We purchased our subaru legacy and most recently purchased our ascent from Steve at RK subaru and both times it has been a pleasant experience. Compared to other dealers, Steve never makes you feel pressured and he was extremely helpful for both of our purchases. I highly recommend him if you are looking to purchase a subaru! More

Comfortable I would have to say that your dealership gave me a feeling of being with friends and family. I do not ever recall ever having that feeling while buyin I would have to say that your dealership gave me a feeling of being with friends and family. I do not ever recall ever having that feeling while buying a vehicle so that really makes Lynn and everyone at this location a cut above. More

My First Subaru I bought my 1st Subaru - a 2018 Forester this weekend from Hannah. She is quite possibly the best car sales person that I have ever worked with becaus I bought my 1st Subaru - a 2018 Forester this weekend from Hannah. She is quite possibly the best car sales person that I have ever worked with because she listened, was patient, and generally cared about getting me the vehicle that I wanted. No stress, no pressure. She took the time to explain the vehicle and its functions, even after the purchase the next day when I had additional questions. If you want a smooth transaction with someone who is pleasant to deal with, I would highly recommend asking for Hannah. - Jeff C. More

Always a pleasure. We've returned to RK for our third vehicle and they haven't let us down. We are very fortunate to have met and worked with Subaru Steve. They gave us We've returned to RK for our third vehicle and they haven't let us down. We are very fortunate to have met and worked with Subaru Steve. They gave us quite the deal with upgrading to a 2019 Crosstrek while giving top dollar for our trade in. He was very patient and answered every question and concern. Thank you again Steve, we wish you the best. More

Very satisfied with the sale Subaru Steve and the finance person were great! They were very professional. Steve was very knowledgeable about the car and teaching us about its feat Subaru Steve and the finance person were great! They were very professional. Steve was very knowledgeable about the car and teaching us about its features. They both made it a seamless process! More

All dealerships could learn from this one From the moment we drove onto the lot and had the great fortune to meet Steve Montgomery, every aspect of this purchase was first class. Steve was tr From the moment we drove onto the lot and had the great fortune to meet Steve Montgomery, every aspect of this purchase was first class. Steve was trying to help us purchase what we needed and could afford as opposed to trying to sell a vehicle. He listened intently to what were our requirements and then suggested specific vehicle solutions. How refreshing! This buying experience was congenial, professional, and educational. Handling the final paperwork was smooth and fast. In the process of finalizing our purchase we spent a few minutes with General Manager Greg Reynolds. It gave us comfort to know the character and direction of this dealership directly from him. We enthusiastically recommend anyone looking for a new vehicle spend some time with Steve and learn about the updated line of Subarus. More

Quality car at an affordable price. Our experience started out much like one would expect when shopping for a new vehicle. After all the necessary questions were answered the search for Our experience started out much like one would expect when shopping for a new vehicle. After all the necessary questions were answered the search for the perfect vehicle was underway. Our fundamental requirements with regards to price, term of loan, trim package and color did not make this process to easy to say the least. Though, when it looked like we were at a stalemate in the process along came Subaru Steve with the solution to our situation. He recalled that we were not in an immediate need of a new vehicle and could afford to wait for our perfect match. He suggested that we factory order the exact vehicle we wanted to ensure we were happy with our buying experience. Well folks, we were more then happy, because we got the exact car we wanted cheaper than expected. We would recommend Steve and his Team for your next new year's vehicle purchase. More

Above and Beyond We have purchased two (about to be 3) Subaru's from RK Subaru and Subaru Steve Montgomery. Steve always goes above and beyond to keep us up to date o We have purchased two (about to be 3) Subaru's from RK Subaru and Subaru Steve Montgomery. Steve always goes above and beyond to keep us up to date on prices, deals, interest rates, added inventory, etc. when he knows we are searching. The previous two purchases were as easy as car buying can come. Steve left no question unanswered, and didn't have us feeling in the dark about anything regarding our new vehicles. After buying our Forester (new), we anticipated that would be our family car for years to come, as we only had one child and were not planning any more. The second we discovered another, we NEEDED more space for our frequently lengthy car trips, and Steve immediately came to the rescue about a car that wasn't produced yet--The Subaru Ascent. I think he was as ecstatic as we were over adding the car to our entourage. We haven't purchased our Ascent yet, but feel as though we know as much as Subaru does about timing, features, add-ons, etc. thanks to Steve. We are excited to purchase our THIRD Subaru from him in January, and will continue to be life-long customers! As for RK, we only take our vehicles to be serviced here. They offer us deals we can't resist, and listen to ALL of our issues when we bring them up. We have never had something put on the back burner due to issues of cooperation with RK. When servicing a factory defect on one of our vehicles, RK Subaru put us in the BEST car temporarily while they took care of the warranty on a vehicle. They really do make you feel like family, have an incredibly transparent relationship, and go out of their way to be sure you leave happy. More