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RK Subaru

Virginia Beach, VA

4.5
165 Reviews

2629 Virginia Beach Blvd

Virginia Beach, VA

23452

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165 Reviews of RK Subaru

October 30, 2024

Wow! My 8th Subaru from RK Subaru! And what a DEAL I got! Leased this one about a month ago, and I'm still high on the Ether! That means I LOVE My Subaru More

by SubaruSteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Vonner, Skylar Bates
Oct 31, 2024 -

RK Subaru responded

Dear SubaruSteve, Thank you for taking the time to leave a 5 star review and for being such a loyal customer! We appreciate you sharing your experience and we are happy to have you in the RK Subaru Family! We look forward to seeing you again in the future and thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

October 08, 2024

The sale was good, but they didn't fulfill a promise of gift cards and reimbursement for lunch. I have contacted them twice so far with no movement - very disappointing. More

by campbelm@chsvb.org
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Medrick Innocent and the new director whose name I cannot remember
Oct 15, 2024 -

RK Subaru responded

Dear Campbelm, Thank you for taking the time to speak to me. We appreciate the opportunity to address any concerns and come to a resolution. Sincerely, Dave Jensen Subaru Sales Manager 757-431-6521

September 30, 2024

Will and his crew did the most awesome job of getting me into a 2023 Subaru BRZ back in January of this year, and did an equally, if not greater job of getting me from the 2023 BRZ into a 2024 WRX TR! Will More

by f18simtech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Link
Oct 01, 2024 -

RK Subaru responded

Dear F18simtech, Thank you for taking the time to leave a 5 star review. We appreciate you being a loyal customer and for sharing your experience. Congratulations on your purchase of your 2024 WRX and we are happy to have you in the RK Subaru Family! We look forward to seeing you again in the future and thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

September 24, 2024

I had two flat tires when I was visiting Virginia beach. They towed my Subaru to RK Subaru, they took care of it right away. They updated me through out the process. Well done. Thank you! More

by cabayhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name
Sep 24, 2024 -

RK Subaru responded

Dear Cabayhan, Thank you for taking the time to leave a 5 star review. We appreciate you trusting us in servicing your vehicle and hope to see you again in the future. Thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

August 20, 2024

Great experience. No high pressure sales tactics. Just plain honest exchange. They gave us a fair trade in and didn’t play games with the numbers. We came in just to l More

by russojgr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dilyn Bashoor, Douglas Baum
Aug 22, 2024 -

RK Subaru responded

Dear Russojgr, Thank you for taking the time to leave a 5 star review. We appreciate you sharing your experience and thank you for your recommendation. Congratulations on your purchase and welcome to the RK Subaru Family! We hope to see you again in the future and thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

August 06, 2024

Im into second lease with RK Subaru, I had a great experience with RK subaru in first lease but when it comes to refund of my excess payment that i made with the previous lease where they told me it w More

by rsk001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FINANCE TEAM, Lynn Tichy
Aug 07, 2024 -

RK Subaru responded

Dear RSK001, Thank you for your comments. We would like to talk to you but need your contact information to do so. Please call me on my direct dial with that information so we can look into this further for you. Sincerely, Rabih Kassam Subaru Sales Manager 757-431-6521

July 29, 2024

I had a great initial experience with RK Subaru. The team helped me walk the lot and addressed my questions and concerns. In searching the lot, I ultimately settled on a Subaru Ascent Onyx Edition t More

by twood3107
Recommend Dealer
No
Employees Worked With
Not listed
Aug 07, 2024 -

RK Subaru responded

Dear Twood3107, Thank you for your comments. Customer satisfaction is very important to us, clearly we have failed you. I apologize for the miscommunication. If there is anything I can do for you in the future please do not hesitate to reach out to me. Sincerely, Rabih Kassam Subaru Sales Manager 757-431-6521

July 04, 2024

Really tried to hold it together when swamped on a Monday morning. My service was great. Had to pay the usual deductible/ diagnostic fee but only once. Had to return to fix the navigation issue. Received r More

by Crazynana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jul 08, 2024 -

RK Subaru responded

Dear Crazynana, Thank you for taking the time to leave a 5 star review. We appreciate you sharing your experience and trusting us in servicing your vehicle. We hope to see you again in the future and thank you again. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

February 22, 2024

Bought our first Subaru from RK. Excellent customer service work with our budget. Thanks Jacob l More

by Aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Leonard
Feb 23, 2024 -

RK Subaru responded

Dear Aaron, Thank you for taking the time to leave us a 5 star review. We appreciate you sharing your experience and congratulations on your purchase your first Subaru! We welcome you to the RK Subaru Family and we look forward to seeing you again in the future. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

February 13, 2024

Staff is very friendly and efficient. My service was quick and thorough. I will return for subsequent service on my Forester. Thank you. More

by shorecape
Recommend Dealer
Yes
Employees Worked With
Courtney York, Jordan Hopkins, Michael Martin
Feb 16, 2024 -

RK Subaru responded

Dear Shorecape, Thank you for taking the time to leave us a 5 star review and kind comments about the staff here at RK Subaru. We appreciate you trusting us in servicing your Forester and we look forward to seeing you again in the future. Sincerely, Shelly Glazer Customer Satisfaction Manager 757-431-6539

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