Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,490 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,490 reviews
July 20, 2022
Salespeople are fairly low pressure. Purchase process pretty streamlined. Still have to listen to finance sell the unneeded extras but they weren’t pushy about it. Purchase process pretty streamlined. Still have to listen to finance sell the unneeded extras but they weren’t pushy about it. More
by Arepa67
July 19, 2022
Great staff down there to work with let you feel welcome and I had the best sales person Jeff to work with thank again great job and I had the best sales person Jeff to work with thank again great job More
by Jerryleeg
Employees Worked With
July 18, 2022
Excellent service by RBM Alpharetta. I took a clear view of inventory online as well as explanation of the different choices before I set an appointment with Mr Jeff Twiggs. He showed us I took a clear view of inventory online as well as explanation of the different choices before I set an appointment with Mr Jeff Twiggs. He showed us our options, set up test drive, explained details of each car before test until we decided on car. The rest is history since we ended up our visit buying a new car. In a nut shell, it was a smooth transaction all the way. More
by dampal
July 17, 2022
Great customer service! I am very pleased with my car Gwen & everyone was very helpful I am very pleased with my car Gwen & everyone was very helpful More
by youngnfly
July 15, 2022
Straight forward, no pressure, knowledgeable about the cars that i was looking at and respectful of my needs as a customer! cars that i was looking at and respectful of my needs as a customer! More
by carol
July 15, 2022
Tommy Suh and the friendly staff at RMB went out of the way to make the entire experience very enjoyable. I spent days searching online until I found the right Mercedes at the right price. Tommy explained way to make the entire experience very enjoyable. I spent days searching online until I found the right Mercedes at the right price. Tommy explained all the features of the Mercedes and patiently answered all my questions. I give Tommy and RBM the highest rating More
by Mack
July 15, 2022
We always have had a great experience at RBM of Alpharetta. Wonderful dealership and people. Alpharetta. Wonderful dealership and people. More
by tiffany.denny
Employees Worked With
Other Employees :
Ramona in finance, 5 stars
July 14, 2022
I went in for service to my older model Mercedes and figured I’d test drive a car since I had some spare time. From the very moment Mark introduced himself, he had me hooked! He was amazing! He listened figured I’d test drive a car since I had some spare time. From the very moment Mark introduced himself, he had me hooked! He was amazing! He listened to my wants and my needs, and truly prioritized them and used it to help me find the perfect vehicle. When I went into the dealership I had no intention of buying a new car. Mark wasn’t pushy or self serving. He felt like a friend. I walked out of the dealership with a new car because in conversing with him I felt as if he was there to assist me in not purchasing a car, but in making the right decision for myself and my family, whatever it may be. Excellent service from the full RBM Alpharetta staff and would HIGHLY recommend you visit them when looking for your next purchase! More
by Juantaya
Employees Worked With
Other Employees :
Melissa Denewellis, Mark Higgs
