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RBM of Alpharetta
Alpharetta, GA
5,498 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,498 reviews
September 20, 2022
We were looking for a very safe car for our son. We did detailed research on several vehicles. Gwen Moss greatly assisted us with our final decision to buy an A220. She thoroughly explained the s We did detailed research on several vehicles. Gwen Moss greatly assisted us with our final decision to buy an A220. She thoroughly explained the safety features that set this particular A220 apart from our other vehicle options. As the sale proceeded, she was very responsive to any questions or to coordinating required documentation. This was one of the most efficient and pleasant car buying experiences we have had in a long time! More
by Happy Buyer
September 19, 2022
Great location great team work Mark Higgs provided excellent service made sure we were pleased with our purchase. I do recommend this location . Thanks to Mark, Neal,and the rest of the team. Keep up excellent service made sure we were pleased with our purchase. I do recommend this location . Thanks to Mark, Neal,and the rest of the team. Keep up the good work. Great team excellent service. MR. & Mrs. Ward More
by Customerservice8
September 15, 2022
If you are looking to buy a Mercedes, RMB of Alpharetta is the place to go. My experience there was phenomenal. From being greeted when I first entered the facility to completing the transaction and drivin is the place to go. My experience there was phenomenal. From being greeted when I first entered the facility to completing the transaction and driving off the lot. My wonderful sales associate, Gwen took awesome care of us. She treated us with respect and took us serious. I had been to other metro Atlanta Mercedes dealerships and none of them took me serious. I told Gwen exactly what I wanted and she made it happen. She even checked in on us after the transaction. She will always be my go to when shopping for a Mercedes! More
by Therays0331
September 15, 2022
Excellent customer experience. RBM of Alpharetta went above and beyond our expectations, and made purchasing a car an enjoyable and exciting. RBM of Alpharetta went above and beyond our expectations, and made purchasing a car an enjoyable and exciting. More
by GA1
September 14, 2022
Royce and his associates provided excellent customer service and support during our car buying experience. service and support during our car buying experience. More
by Deb
September 13, 2022
Exceptional service from start to finish! Dan was a pleasure to work. He was professional, personable and extremely knowledgeable about the different models in the Mercedes Benz fleet. I we Dan was a pleasure to work. He was professional, personable and extremely knowledgeable about the different models in the Mercedes Benz fleet. I went in for a test drive of the GLE and was in touch with Dan until I returned to purchase my vehicle a couple of weeks later. Dan followed up with me and has great follow through with any requests and questions I had. Top notch! Everyone at RBM of Alpharetta was friendly, welcoming and nice. Beautiful showroom! I would recommend RBM and Dan Berry to anyone interested in a MB! Lastly, I couldn't have bought a better vehicle...beautiful and responsive! More
by petulahm
September 10, 2022
I was able to find the car I wanted and the service rep was beyond helpful during the entire buying process with any question/ concern I had. Overall, I’m happy with my purchase and will definitely recomme was beyond helpful during the entire buying process with any question/ concern I had. Overall, I’m happy with my purchase and will definitely recommend the dealership to friends & relatives. More
by Ali Bukhari
September 10, 2022
The professionalism and engagement was exemplary! My Sales Consultant (Vadim) was excellent (a positive experience). My Sales Consultant (Vadim) was excellent (a positive experience). More
by Pregina2
Employees Worked With
September 09, 2022
Great car buying experience! My salesman Reza was very experienced and knew what he was talking about through the the whole process. He was great to me and my family, I recommend My salesman Reza was very experienced and knew what he was talking about through the the whole process. He was great to me and my family, I recommend Reza to anyone that is looking for a Mercedes. More
by Tommy Anderson
Employees Worked With
