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RBM of Alpharetta
Alpharetta, GA
5,498 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,498 reviews
November 02, 2022
Very clean and inviting showroom. John was great to work with. Will definitely come back. John was great to work with. Will definitely come back. More
by Jtstiever
Employees Worked With
November 01, 2022
I’m beyond grateful for Mark and my finance agent, the process was smooth and easy. I met mark two years ago at the dealership and we couldn’t make it happen due to my trade in car. This time was perfect! process was smooth and easy. I met mark two years ago at the dealership and we couldn’t make it happen due to my trade in car. This time was perfect!!!! More
by ABCNYNY
November 01, 2022
Professional dealership with knowledgeable staff. Very tentative and on point. Didn’t have to wait to speak with someone which was a plus. Very tentative and on point. Didn’t have to wait to speak with someone which was a plus. More
by Dg17934
October 31, 2022
We had a great experience considering that we had no appt and it was an emergency situation for our travel. Vadim and Andre were super in their treatment of us and Vadim’s expertise with the technical probl and it was an emergency situation for our travel. Vadim and Andre were super in their treatment of us and Vadim’s expertise with the technical problem our car was having. We are very appreciative of the time they took to help us. More
by Ebarrios12
October 29, 2022
Thanks for the good service. We appreciate everything you do. It was easy to schedule service and he took care of it quickly. We appreciate everything you do. It was easy to schedule service and he took care of it quickly. More
by natchanok
October 28, 2022
Vadim is an Awesome Sales Representative - He is Very Knowledge and Helpful through the Entire Process! Knowledge and Helpful through the Entire Process! More
by jay
Employees Worked With
October 27, 2022
Smooth process, great communication, and speedy service…great car buying experience. Thank you very much! service…great car buying experience. Thank you very much! More
by Phillipulbrich5
October 27, 2022
Daniel Berry quickly found us another aotomobile when our car was recently totaled. (No injuries). It's SO hard finding a car these days, but with Daniel's follow through and staying on top of his dealership car was recently totaled. (No injuries). It's SO hard finding a car these days, but with Daniel's follow through and staying on top of his dealership's inventory we are once again in the safest brand on the road. Thank you to Daniel Berry and RBM of Alpharetta for a speedy solution to what could have been a long wait at any other dealership. More
by kristennoelle100
Employees Worked With
October 26, 2022
Called Mark out of the blue after another Mercedes dealership sold the car I had started the buying process on. When I told Mark the situation and exactly what we were looking for, he got right on it dealership sold the car I had started the buying process on. When I told Mark the situation and exactly what we were looking for, he got right on it and found us what we wanted. He was a pleasure to work with. More
by coxinteriors
Employees Worked With
Mark Higgs
October 26, 2022
RBM’s has an friendly and inviting culture. We have purchased multiple cars from Ms. Moss and RBM. She is very personable and goes above and beyond finding the perfect car for our family. We sh We have purchased multiple cars from Ms. Moss and RBM. She is very personable and goes above and beyond finding the perfect car for our family. We shop at RBM specifically to do business with Ms. Moss. We trust her and she delivers amazing customer service. More
by MB
