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RBM of Alpharetta
Alpharetta, GA
5,498 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,498 reviews
November 22, 2022
My sales representative, Mark Higgs was very helpful and responsive to my questions. He made the purchase of my new vehicle very simple. I will recommend him and RBM to my friends . and responsive to my questions. He made the purchase of my new vehicle very simple. I will recommend him and RBM to my friends . More
by Jyoti_sh
November 20, 2022
To be transparent, the vehicle we "purchased" was won in a raffle. With that said, we were assigned Bill Favini as a salesperson. Bill was extremely polite, professional, knowledgeable and a pleasure to wor a raffle. With that said, we were assigned Bill Favini as a salesperson. Bill was extremely polite, professional, knowledgeable and a pleasure to work with throughout this entire experience. Bill emailed, texted and called us several times throughout this experience to ensure we had all, or provided all, the information needed on both sides of this transaction. I'm quite certain that anyone working with Bill, on a non-assigned purchase, would be completely satisfied with the entire process. He embodies everything the Mercedes brand represents (coming from a first time Mercedes owner), and he exemplifies the salesperson role. I'm quite certain he makes the ABM team better each and every day. Two other wonderful call-outs for ABM would be the finance manager Roberto, and the young man who helped us learn about the car - Martin. More
by tjs3tjs3
Employees Worked With
Other Employees :
Martin - shows customers everything about car features
November 20, 2022
All staff members at RBM were very helpful and made sure we had an amazing experience from start to end. Special thanks to Kyle Edson our sales representative. we had an amazing experience from start to end. Special thanks to Kyle Edson our sales representative. More
by Ana Compean
November 20, 2022
Our sales representative, Vadim Russu was very helpful and responsive to our questions. He made the purchase of our new vehicle very simple. We will certainly consider him and RBM with our next purchase and responsive to our questions. He made the purchase of our new vehicle very simple. We will certainly consider him and RBM with our next purchase. More
by jeffthomas3807
November 19, 2022
From the time my wife and I first entered the dealership, we never felt pressured to make a purchase. The Mercedes vehicles spoke for themselves. Royce was professional, engaging, and listened to our needs. we never felt pressured to make a purchase. The Mercedes vehicles spoke for themselves. Royce was professional, engaging, and listened to our needs. I would highly recommend this dealership and be sure to ask for Royce! More
by ehwh1990
November 19, 2022
Fantastic Dealership. Easily the least stressful car buying process my wife and I have ever encountered. All of the employees were nice and easy to work with. We highly re Easily the least stressful car buying process my wife and I have ever encountered. All of the employees were nice and easy to work with. We highly recommend RBM of Alpharetta if you are in the market for a Mercedes. More
by justincrossfit
November 19, 2022
Juwan has been amazing! He has been really patient in helping us find our next car. We are still in discussion, but he is not pushy, and he is providing all the info we ask He has been really patient in helping us find our next car. We are still in discussion, but he is not pushy, and he is providing all the info we ask for. We hope to finalize our choices soon, thanks to his assistance. We are so happy to be connecting with Juwan! More
by yenny.yang2020
Employees Worked With
Juwan Shields
November 19, 2022
Great experience throughout. From the reception to Juwan the sales manager. Getting the test drive setup and providing the details was amazing From the reception to Juwan the sales manager. Getting the test drive setup and providing the details was amazing More
by manthesh17
Employees Worked With
Juwan Shields
