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RBM of Alpharetta
Alpharetta, GA
5,569 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,569 reviews
October 13, 2024
Excellent customer service! He went above and beyond to meet my expectations. I will use again and again. 👍 He went above and beyond to meet my expectations. I will use again and again. 👍 More
by debbieade10
Employees Worked With
October 12, 2024
Great experience from entry to exit. Amazing customer service… friendly, respectful, informative, and customer-focused! Amazing customer service… friendly, respectful, informative, and customer-focused! More
by harlesslewis
October 10, 2024
This was an amazing experience. Lori was exceptional. She helped me drive away with my dream car. Lori you are a gem. I could not have acquired this vehicle without you. Thank you a Lori was exceptional. She helped me drive away with my dream car. Lori you are a gem. I could not have acquired this vehicle without you. Thank you also to Deisi who helped me understand how to navigate my new baby. She was amazing. Thank you team for welcoming me to the family. More
by Renee_brand
October 08, 2024
Jon Lee was great. I bought the All Terrain wagon remotely and everything worked out without any issues. Wagon was ready, detailed and full of gas when I drove it back I bought the All Terrain wagon remotely and everything worked out without any issues. Wagon was ready, detailed and full of gas when I drove it back to KC. More
by Khoyo
October 07, 2024
Lori Mohr was great to deal with. Everyone I spoke with in their Sales Dept, were friendly and helpful. I quickly chose Lori as my salesperson. She helped me find the right car. This Everyone I spoke with in their Sales Dept, were friendly and helpful. I quickly chose Lori as my salesperson. She helped me find the right car. This is my first ever nearly new car, and they made it a super experience. Thank you More
by ed
Employees Worked With
October 07, 2024
Great experience with RBM of Alpharetta, it made the drive from out-of-state well worth the effort, thank you! drive from out-of-state well worth the effort, thank you! More
by DAVeenstra
October 07, 2024
We drove up from Florida to get John to take care of us. John was very knowledgeable and professional. John was very knowledgeable and professional. More
by DDVeenstra
October 07, 2024
My husband has already been a happy customer with his Mercedes S Class and its service and care. Ezekiel Rik was a very knowledgeable and professional sales person and could not have been more patient or Mercedes S Class and its service and care. Ezekiel Rik was a very knowledgeable and professional sales person and could not have been more patient or helpful. He was delightful to work with. More
by lannie105
Employees Worked With
October 06, 2024
Kyle Edson was a pleasure to work with throughout the buying process; friendly and patience in answering all our questions concerns. buying process; friendly and patience in answering all our questions concerns. More
by Kathy.sadr19
Employees Worked With
