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RBM of Alpharetta
Alpharetta, GA
5,763 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,763 reviews
August 07, 2023
My sales rep Jeff Twiggs was great, he’s super helpful! 5 stars plus, highly recommend!! 5 stars plus, highly recommend!! More
by Sondra holt
Employees Worked With
August 07, 2023
Awesome and great customer experience with RBM team. The whole process was very smooth and the team makes customer life easy by taking care of everything. Great Work!!! The whole process was very smooth and the team makes customer life easy by taking care of everything. Great Work!!! More
by Prudhvi
August 06, 2023
Outstanding service on the purchase of our car. All people were very nice. Sales, financial for final paperwork, and walk through of the car was very pleasant. All people were very nice. Sales, financial for final paperwork, and walk through of the car was very pleasant. More
by johnwrayhall
August 05, 2023
My third car purchased from David Wang! Always a fantastic experience. Knowledge and honesty A+ that is most important when purchasing a vehicle. He is the best salesman after owning Always a fantastic experience. Knowledge and honesty A+ that is most important when purchasing a vehicle. He is the best salesman after owning MB most of my adult life! He goes out of his way to make things happen and you are a happy customer! I live one mile from RBM Atlanta, but drive to RBM Alpharetta to work with David! JC More
by JC
Employees Worked With
Other Employees :
Martin ? (CAR REVIEW BEFORE DRIVE OFF) EXCELLENT!!, David Wang
August 02, 2023
I had an excellent experience buying my new car. Vadim Russu was a pleasure to work with. He made everything so easy. I would highly recommend RBM of Alpharetta and Vadim. Vadim Russu was a pleasure to work with. He made everything so easy. I would highly recommend RBM of Alpharetta and Vadim. More
by Riceridgebarn
August 02, 2023
Even though I live 700 miles from Alpharetta, I always purchase my vehicles from Bill Favini at RBM of Alpharetta. I have family in the area, so when I'm in town I stop in to the dealership. I always find purchase my vehicles from Bill Favini at RBM of Alpharetta. I have family in the area, so when I'm in town I stop in to the dealership. I always find something I'm attracted to. After this trip I own 2 Mercedes and a Toyota Highlander all purchased from Bill at RBM of Alpharetta. I have purchased or leased 6 vehicles from them. I trust the store and Bill Favini to treat me right. More
by beachfreak
July 31, 2023
It was a great pleasure to have met Sheaffer through my purchase experience with RBM he was very thorough and informative quick in communication response the process was a breeze. purchase experience with RBM he was very thorough and informative quick in communication response the process was a breeze. More
by damartin888
Employees Worked With
July 29, 2023
Very clean and professional dealership. It was great working with Royce. He was very knowledgeable friendly and there was no sales pressure at all. I would go back to buy again from this de It was great working with Royce. He was very knowledgeable friendly and there was no sales pressure at all. I would go back to buy again from this dealership. More
by AtlantaGLS
July 29, 2023
This is actually my third time purchasing a Certified Pre-Owned Mercedes from RBM of Alpharetta, and the last 2 times I have worked with Bill Favini. Bill is great to work with: knowledgeable, responsive Pre-Owned Mercedes from RBM of Alpharetta, and the last 2 times I have worked with Bill Favini. Bill is great to work with: knowledgeable, responsive, and an all-around nice guy! I’ve looked elsewhere, but keep coming back to RBM of Alpharetta. I’ve also been very happy with my service of my vehicle and enjoy working with Don. More
by wjsullivan11
July 28, 2023
Gwen Moss is the best! She is a terrific sales person who works hard to make certain that customers get the best deal possible. She is knowledgeable, patient and strives to She is a terrific sales person who works hard to make certain that customers get the best deal possible. She is knowledgeable, patient and strives to find the vehicle that best suits the customer. Based on her guidance my wife and I elected to make the move to an all-electric SUV. She is an excellent representative of our Mercedes dealer and we’re glad she’s there! Highly recommended! More
by David Scott
