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RBM of Alpharetta

Alpharetta, GA

5.0
5,497 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,498 reviews

December 13, 2022

Our car buying experience was the best because of our sales rep Gwen Moss. She was professional, knowledgeable and very nice during the entire process. She helped make the process smooth and easy. Thank More

by Cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, Cheryl! We truly appreciate your wonderful review. Gwen is awesome and we are so glad to hear she took excellent care of you during your visit. Your complete satisfaction is important to us and we do what we can to make the buying experience the best it can possibly be. Congratulations! All the best, RBM of Alpharetta

December 13, 2022

Gwen Moss is the best! Truly hard working and diligent. You cannot go wrong by working with her. She will get you what you need and take the time needed to answer any quest More

by ViVi Vieira
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

RBM of Alpharetta responded

Thanks, Vivi Vieira, for the kind words! Gwen is the best of the best and we are so glad to hear she took excellent care of you. Your complete satisfaction is our top priority and we do our best to make the buying experience the best it can possibly be. Thank you for taking the time to share your experience with us! Best wishes, RBM of Alpharetta

December 13, 2022

Ms. Gwen Moss is not only a great sales rep But an even better human being Had a great experience with her she was very knowledgeable and worked diligently to make sure I was satisfiedwith my purchase of More

by Ayounggleamg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, Ayounggleamg! We really appreciate the kind words. We are so glad to hear Gwen took excellent care of you during your visit. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. If you have any questions regarding your new GLE 53 AMG, let us know! Happy driving, RBM of Alpharetta

December 11, 2022

With all certainty, a 10/10 performance from Gwen Moss. Her tireless professionalism is nothing short of outstanding. She made sure that at every step I had options and the information to make the proper d More

by stscott6594
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you, Scott! Gwen is fantastic and we are so glad she provided you with the professional and engaging buying experience you deserve. We always aim to make the buying experience the best it can be. Congratulations! All the best, RBM of Alpharetta

December 10, 2022

Jeff Provided Fantastic Service beginning to end. My only complaint is that when a customer spend $150,000 on a vehicle, maybe the dealership can spring for the All weather mats for the vehicle. More

by davidmostert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

I am not sure how to even start my review for Dan Berry. I’ve know Dan for sometime now, and I am at loss of words when it comes to defining how great of an experience I had with Dan recently when I bought More

by Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you so much, Ali! We really appreciate your kind words. Dan Berry is the best of the best and we are so glad he provided you with the high-quality buying experience that you deserve. We always aim to make the buying experience as seamless and as pleasant as possible. We truly appreciate you for taking the time to share your experience with us. Congratulations on your new Mercedes-Benz and we look forward to seeing you again for service. Happy driving! All the best, RBM of Alpharetta

December 06, 2022

The service was extremely helpful in my visit. I was able to see the exact vehicles I was searching for and had questions about. More

by dozier118
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Dec 12, 2022 -

RBM of Alpharetta responded

Thank you, Dozier118! We really appreciate the wonderful review. Juwan is awesome and we are glad he provided you with the excellent buying experience you deserve. Congratulations on your new car! Happy driving! Sincerely, RBM of Alpharetta

December 06, 2022

Top notch Mercedes dealership. Juwan Shields, extremely knowledgeable and the ultimate professional! Exceptional experience. Thank you! More

by VJ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
Dec 12, 2022 -

RBM of Alpharetta responded

Thank you, VJ, for your wonderful review. We really appreciate it. We are so glad to hear Juwan provided you with an informed and professional experience. Congratulations on your new car and we look forward to seeing your for service. Happy driving, RBM of Alpharetta

December 06, 2022

Car buying has not always been a pleasant experience. I have encountered and succumbed to unethical salespeople in the past. Thankfully, my car purchasing experience has changed dramatically since meetin More

by MABaumann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

RBM of Alpharetta responded

Thank you so much, MABaumann! We really appreciate the kind words. Reza is a wonderful salesman and we are so glad he took excellent care of you during your visit. Your complete satisfaction is our top priority and we do what we can to make the buying experience as pleasant as possible. Thank you for taking the time to share your experience with us. Congratulations and happy driving! Sincerely, RBM of Alpharetta

December 05, 2022

We just bought our second car from RBM of Alpharetta. Mark Higgs did an excellent job again. He offers great service and is highly professional with absolutely no pressure. The purchase was a pleasant e More

by Raphaela_koch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Dec 05, 2022 -

RBM of Alpharetta responded

Thank you, Raphaela, for your loyalty and business. We really appreciate you sharing another positive experience with us. Mark is wonderful and we are glad he took excellent care of you during your visit. Your satisfaction is very important to us and we hope that Mark and the rest of our dealership can continue to delight you. Best wishes, RBM of Alpharetta

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