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RBM of Alpharetta
Alpharetta, GA
5,497 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,497 reviews
December 17, 2022
Great experience! Was a very nice surprise and experience in my process of purchasing my car !...many thanks to Vadim and Ramona! Was a very nice surprise and experience in my process of purchasing my car !...many thanks to Vadim and Ramona! More
by alex4_2000
Employees Worked With
December 16, 2022
Royce was a complete professional. He asked questions and allowed us to describe what we were looking for. He would highlight for us the virtues of each car and option to enable us t He asked questions and allowed us to describe what we were looking for. He would highlight for us the virtues of each car and option to enable us to make the best decision for our car purchase. When we picked our car, the time spent at the dealership[ was extremely efficient as Royce had us with a few to go over necessary paperwork and training I can not wait to visit Royce for my next car thank you More
by Jim.bunitsky
Employees Worked With
December 16, 2022
Our sales associate, Kyle Edson, was great. It was a fun, enjoyable, educational and low-pressure sales cycle. I recommend Kyle and RBM of Alpharetta to anyone looking for a new or used Merced It was a fun, enjoyable, educational and low-pressure sales cycle. I recommend Kyle and RBM of Alpharetta to anyone looking for a new or used Mercedes-Benz! More
by Toby Fifer
Employees Worked With
December 16, 2022
John Sauer was knowledgeable, professional and communicative through the entire process of purchasing the vehicle. I would highly recommend him and the dealership. communicative through the entire process of purchasing the vehicle. I would highly recommend him and the dealership. More
by KLM
December 14, 2022
Andrei is very professional and very responsive! High quality service! Always consistent service. Great experience. High quality service! Always consistent service. Great experience. More
by EM
Employees Worked With
December 13, 2022
Our car buying experience was the best because of our sales rep Gwen Moss. She was professional, knowledgeable and very nice during the entire process. She helped make the process smooth and easy. Thank sales rep Gwen Moss. She was professional, knowledgeable and very nice during the entire process. She helped make the process smooth and easy. Thank you Gwen Moss! More
by Cheryl
Employees Worked With
December 13, 2022
What a wonderful experience! I started my purchase out of state with an inquiry on the website. Within one minute I was contacted by Mark Higgs who facilitated my buying process. I started my purchase out of state with an inquiry on the website. Within one minute I was contacted by Mark Higgs who facilitated my buying process. Mark and team were very quick thorough and professional. Mark had my new car ready for me when I arrived in Alpharetta! Everyone was very personable and attentive in person as they were prior to meeting face to face. The dealership and showroom was pristine as you would expect form a high end dealer. Mark and team represented and exceeded my expectations with my Mercedes Benz purchase. I am thrilled with my new car and have been impressed with the follow up after my purchase. I highly recommend Mark Higgs and the whole RBM Alpharetta Mercedes team! More
by Maklibert
December 13, 2022
Sheaffer is fantastic! He made our car buying experience so easy and his customer service went above and beyond. Thank you Sheaffer for helping us find exactly what we were He made our car buying experience so easy and his customer service went above and beyond. Thank you Sheaffer for helping us find exactly what we were looking for in our new Mercedes! More
by KMH
Employees Worked With
