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RBM of Alpharetta
Alpharetta, GA
5,497 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,497 reviews
December 22, 2022
Juwan is an exceptional person. He has a very warm and welcoming personality. He made the whole process very easy and convenient for us. He has a very warm and welcoming personality. He made the whole process very easy and convenient for us. More
by shardool.k
Employees Worked With
Juwan Shields
December 22, 2022
The process was painless. Everyone was friendly and informative. We will definitely return for future vehicle needs. Everyone was friendly and informative. We will definitely return for future vehicle needs. More
by john.sharkeyjr
December 21, 2022
Marc H. was AMAZING from start to finish! It was a great experience with Marc, he was knowledgeable, friendly and made magic happen as I am a hard sale... he was AMAZING from start to finish! It was a great experience with Marc, he was knowledgeable, friendly and made magic happen as I am a hard sale... he did an extraordinary job closing the deal. RBM Mercedes should be proud to have Marc and Craig B. as the face representing one of the best car dealership in Georgia. Respectfully, Mrs. Michelle Golden More
by Michellegolden1968
December 21, 2022
This is the seventh Mercedes I have purchased from David Wang at RBM of Alpharetta. He must be doing something right. Every time I do business with him, it is an interesting and pleasant experience. He is b Wang at RBM of Alpharetta. He must be doing something right. Every time I do business with him, it is an interesting and pleasant experience. He is by far the most professional sales person I have ever dealt with. He has always gotten me the best deal with no pressure, and I have been pleased with each one. I recommend him and RBM of Alpharetta highly. I expect that my next Mercedes purchase will be just as pleasant an experience. I also dealt with the New Car Sales Manager, Donnie Moore. Again, it was great to deal with a true professional gentleman. More
by jaeapla
December 20, 2022
John was extremely professional, diligent, responsive and informative. He was persistent to solve the objectives I wanted and did not give up until they were met. He is a pro that is a pleasure to work wit informative. He was persistent to solve the objectives I wanted and did not give up until they were met. He is a pro that is a pleasure to work with. I highly recommend John! More
by RichardLJ
December 20, 2022
Where should I start, Kyle at RBM of Alpharetta is the best!! He was very helpful, informative, pleasant, friendly and honest. He kept my informed through the whole experience. Please give Kyle a call a best!! He was very helpful, informative, pleasant, friendly and honest. He kept my informed through the whole experience. Please give Kyle a call and I will recommend RBM of Alpharetta to anyone More
by norahmas
December 19, 2022
Juwan was very knowledgeable and professional. He gave us lot of information about the specifics that we wanted: an electric SUV with third row seating. He gave us lot of information about the specifics that we wanted: an electric SUV with third row seating. More
by Harry Akoh
Employees Worked With
Juwan Shields
December 19, 2022
John Sauer helped me with a purchase of lease of my Mercedes SUV. He made everything easy for me - great service. Thank you! Mercedes SUV. He made everything easy for me - great service. Thank you! More
by reglcarver
Employees Worked With
