Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,498 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,497 reviews
December 27, 2022
Was able to connect and remedy our app issues. Had the floor mats we needed. Had the floor mats we needed. More
by Acehowell
December 27, 2022
Jeff was absolutely AMAZING! This is my first Mercedes purchase. He was very informative and provided great updates while my SUV was be built. His service and energy was awesome. This is my first Mercedes purchase. He was very informative and provided great updates while my SUV was be built. His service and energy was awesome. We will definitely be returning to see Jeff for any future needs! More
by crystboyd
December 27, 2022
My Sales Rep Gwen Moss gave me superior customer service, I told her exactly what I wanted, she gave me 4 options and I looked at 2 and chose the 1 SUV that I wanted. I told her exactly what I wanted, she gave me 4 options and I looked at 2 and chose the 1 SUV that I wanted. More
by Kimmie Johnson
Employees Worked With
Other Employees :
Martin… He introduced all of my car Features to me
December 27, 2022
First class experience throughout the entre process! Dan Berry was a true profession and did an amazing job job working with us and going above and beyond. Dan Berry was a true profession and did an amazing job job working with us and going above and beyond. More
by bkbarnes44
December 27, 2022
This is my second Mercedes from RBM of Alpharetta, and working with Dan Berry. The experience is always seamless and no pressure. Dan is fantastic to talk to, and is great with having answers to questi working with Dan Berry. The experience is always seamless and no pressure. Dan is fantastic to talk to, and is great with having answers to questions or concerns. The other team members are very helpful and knowledgeable. This dealership is highly recommended, with strong customer service at the core of every interaction. More
by OC
December 24, 2022
Fantastic service. Great customer service and professionalism. Knowledge of the brand was fantastic. The whole experience beginning to end was superb. Great customer service and professionalism. Knowledge of the brand was fantastic. The whole experience beginning to end was superb. More
by Michael_goble1
December 23, 2022
Great experience! .. thank you Vadim for your excellent service and experience....will definitely see you at my next purchase! .. thank you Vadim for your excellent service and experience....will definitely see you at my next purchase! More
by alex4_2000
Employees Worked With
December 22, 2022
Always a pleasant experience visiting RBM Alpharetta. Andy Sayers is knowledgeable, pleasant and creates a positive customer service experience. Very highly recommended! Andy Sayers is knowledgeable, pleasant and creates a positive customer service experience. Very highly recommended! More
by gregprince300
Employees Worked With
Andy Sayers, Reagan Sparkman
