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RBM of Alpharetta

Alpharetta, GA

5.0
5,569 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,569 reviews

October 20, 2024

I had another fantastic experience at RBM Alpharetta while buying my beautiful new 2025 G-Wagon! Reza and Donnie were incredibly helpful and knowledgeable, making the entire process smooth and enjoyable More

by paityn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Paityn, We can’t thank you enough for your wonderful review! It’s fantastic to hear that Reza Azizi provided you with such a positive experience during your visit to our dealership. At Mercedes, we strive to deliver excellence in every aspect of our service, and its clear that Reza embodies that commitment. We’ll be sure to recognize Reza Azizi for his outstanding performance and dedication to customer satisfaction. Thank you for choosing us, and we look forward to serving you again in the future! Best Regards, RBM of Alpharetta

October 19, 2024

I recently worked with John at RBM of Alpharetta to complete my lease buyout, and it was a great experience. The process was smooth, professional, and hassle-free from beginning to end. John made every More

by johnnym
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Johnnym, Thank you for your glowing review! We're delighted to hear that your experience with John Sauer exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it's wonderful to know that we achieved that with you. We'll be sure to pass along your kind words to John and the rest of our team. We appreciate your business and look forward to serving you again in the future! Best Regards, RBM of Alpharetta

October 19, 2024

Kyle Edson was great —- he was professional and he cared for all of the details. I definitely recommend him and this dealership. More

by Tina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Tina, Your kind words mean the world to us! Kyle Edson is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Regards, RBM of Alpharetta

October 19, 2024

Amazing service by Reza. Will come back for more for sure. Will be a repeat customer. More

by suhel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Suhel, Thank you so much for the 5-star review! We appreciate your kind words about Reza Azizi. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 18, 2024

Vadim and RBM of Alpharetta had amazing customer service and was great to work with! We will be back! More

by Bailey Johnston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Bailey, Thank you so much for the 5-star review! We appreciate your kind words about Vadim Russu. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 16, 2024

Very professional. They made the entire process extremely easy and quick. The staff was very helpful. More

by Brison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezequiel Rik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Brison, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Best Regards, RBM of Alpharetta

October 16, 2024

Lori Mohr was amazing making the entire transition from start to finish effortless! Thank you Lori!! More

by Steph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Steph, Your kind words mean the world to us! Lori Mohr is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best Regards, RBM of Alpharetta

October 15, 2024

Outstanding service from beginning to end, highly recommend the RBM team in Alpharetta. Great work! More

by cbrison1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezequiel Rik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hello Cbrison1, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Regards, RBM of Alpharetta

October 14, 2024

We had a great experience with our recent leasing transaction at RBM of Alpharetta. Jeff Twiggs was a pleasure to work with and the financing discussion & training session on operating our new car w More

by Carol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deisi Pizano
Oct 28, 2024 -

RBM of Alpharetta responded

Hi Carol, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Jeff Twiggs ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

October 14, 2024

What a phenomenal experience from start to finish! Gwen Moss went above and beyond taking care of me during my purchase experience with RBM of Alpharetta! Gwen is very knowledgeable of the product and More

by C Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

RBM of Alpharetta responded

Hello C Martin, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an amazing experience. With that being said, it is a delight to hear Gwen Moss ensured you had a great time while searching for the perfect vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

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