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RBM of Alpharetta

Alpharetta, GA

5.0
5,498 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,498 reviews

January 29, 2023

Reza Azizi was excellent in his service. We were very Happy with his service and communication More

by Mujibur Khan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2023

I feel fortunate to have been served by Vadim Russu of RBM of Alpharetta. Honesty and customer care are my top priorities to develop trust; my purchase went easy and quick as I felt that Vadim has present More

by MBC300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2023

Well, I’ve recently had the pleasure of working with Gwen on my 1st of many Mercedes purchases. Gwen was very knowledgeable of the cars, financing, warranties and which car suited my lifestyle most. Definite More

by Thrender
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

RBM of Alpharetta responded

Thank you, Thrender! Your kind words are appreciated. We are so glad Gwen took wonderful care of you during your visit. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 24, 2023

Juwan Shields was awesome assisting me with my new car! He answered all of my questions and showed me all of the great features inside. More

by joanie_grant
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reagan Sparkman, Juwan Shields
January 24, 2023

My husband and I drove up to Alpharetta to purchase a vehicle from you all Saturday. David Wang was our salesperson, and he was Awesome!!! He made the process quick and easy. I would definitely recomm More

by cabilene75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
Jan 24, 2023 -

RBM of Alpharetta responded

Thank you, Cabilene, for the wonderful review. We are pleased to hear that David took excellent care of you during your visit. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

January 23, 2023

I have purchased 3 Mercedes from this dealership and working with Juwan was a pleasure experience. he goes above and beyond tp professionally serves his clients. More

by tonysadri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
January 23, 2023

I just purchased my second Mercedes with RBM of Alpharetta. Bill Favini was great and the dealership is top notch from Service to Sales and the people are fantastic. More

by Beife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

RBM of Alpharetta responded

Thank you so much, Brian! Your loyalty and kind words are greatly appreciated. Bill is fantastic and we are so glad that he took excellent care of you during your visits. We hope that Bill, Ramona and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Happy driving, RBM of Alpharetta

January 23, 2023

Juwan was a wonderful person to work with! He was extremely knowledgeable and not pushy at all, I would be happy to do business with him! More

by sdgannaway
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
January 23, 2023

Andy is extremely knowledgeable about Mercedes Benz. He is professional and kind, and has a propensity for identifying the customer’s needs and helping to direct them to the perfect fit! Everything was More

by Wendyrdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers
Jan 24, 2023 -

RBM of Alpharetta responded

Thank you, Wendy! We really appreciate the kind words, and thank you for your business. We're delighted to hear Andy and the whole team at RBM of Alpharetta could help you buy the Mercedes-Benz of your dreams! Your 100% satisfaction is our priority, and we do what we can to make your buying experience as honest and pressure-free as possible. Happy driving! Sincerely, RBM of Alpharetta

January 23, 2023

Juwan was fantastic. I will buy from him! Great experience. Great dealership and great customer service. More

by carson711995
Recommend Dealer
Yes
Employees Worked With
Juwan Shields
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